Overview
On Site
USD 23.00 per hour
Full Time
Skills
Help Desk
Issue Tracking
Customer Service
Phone Support
Business Analytics
Business Analysis
ServiceNow
Privacy
Marketing
Job Details
Location: Malvern, PA
Salary: 23p/h
Description: Our client is currently seeking a Help Desk Analyst:
This role will be a long term contract to about 3 years and will be 100% onsite
This job will have the following responsibilities:
Qualifications & Requirements:
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: 23p/h
Description: Our client is currently seeking a Help Desk Analyst:
This role will be a long term contract to about 3 years and will be 100% onsite
This job will have the following responsibilities:
- Handling 30+ calls per day, ticketing and logging IT responses
- Escalating to proper authorities through ticketing system
- Maintaining a high level of customer service
Qualifications & Requirements:
- 6+ month with customer service through phone support
- Preferred education within IT area (BA or BS)
- ServiceNow experience is a plus
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.