Help Desk Analyst

Overview

On Site
USD 23.00 per hour
Full Time

Skills

Help Desk
Issue Tracking
Customer Service
Phone Support
Business Analytics
Business Analysis
ServiceNow
Privacy
Marketing

Job Details

Location: Malvern, PA
Salary: 23p/h
Description: Our client is currently seeking a Help Desk Analyst:
This role will be a long term contract to about 3 years and will be 100% onsite

This job will have the following responsibilities:
  • Handling 30+ calls per day, ticketing and logging IT responses
  • Escalating to proper authorities through ticketing system
  • Maintaining a high level of customer service

Qualifications & Requirements:
  • 6+ month with customer service through phone support
  • Preferred education within IT area (BA or BS)
  • ServiceNow experience is a plus


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Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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