Overview
On Site
BASED ON EXPERIENCE
Full Time
Contract - Independent
Contract - W2
Contract - 6+ mo(s)
Skills
Infor
Network Support
Network
Technical Support
Management
Onboarding
Microsoft Azure
Inventory
Wireless Networking
Microsoft
Microsoft Office
Microsoft Windows Server
Microsoft Operating Systems
Performance Tuning
Help Desk
Communication
Documentation
Problem Solving
Conflict Resolution
Issue Tracking
Active Directory
DNS
Dragon NaturallySpeaking
Group Policy
Switches
Job Details
Hansen Talent Group is seeking a Network Support Specialist to support a large agency in Columbia, SC.
What you ll do:
- Provide hands-on network and systems support to ensure reliable connectivity and access across critical DJJ sites.
- You ll manage help desk tickets related to wired and wireless networking, account onboarding/offboarding, and infrastructure issues.
- The role also includes participation in on-call rotations for critical site support, assisting with infrastructure rollouts and upgrades, and performing administrative tasks within Microsoft 365, Entra ID (Azure AD), and Windows Server environments.
- You ll support documentation, asset inventory, and system maintenance while collaborating across teams to resolve technical issues efficiently.
What you need:
-
Extensive experience troubleshooting wired and wireless network issues
-
Experience with Microsoft Entra ID and Microsoft 365 administration
-
Experience with Windows Server maintenance and performance tuning
-
Experience responding to help desk requests via a ticketing system
-
Strong communication, documentation, and problem-solving skills
-
Valid Driver s License (driving required between Columbia sites, occasional travel to other counties)
Nice to have:
-
Experience with Deskpro ticketing system
-
Knowledge of Active Directory, DNS, and Group Policy
-
Familiarity with RuckBrocade network switches
#IND1
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