Cloud Admin II

Job Description

We are currently looking to hire Cloud Administrators with 2-3 years' hands-on experience working in Azure or AWS. Their experience should include 4-6 years of experience in working with Infrastructures with a focus on Unix administration including patching and security hardening. Experience with infrastructure as code and configuration management automation is a plus.

Job Responsibilities

• Provides direct support to cloud operational environments on a day-to-day basis including the software installation, configuration, upgrades, security patches and planned maintenance as required.


• Installs or coordinates installation of patches and releases on development, test, pre-production systems.


• Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.


• Monitors, diagnoses, and resolves complex problems and performs analysis in relation to cloud operations in the cloud environment.


• Troubleshoots and resolves moderately complex problems in an efficient manner with little to no supervision while adhering to proper escalation and change control procedures.


• Performs incident response and assures services resolution for cloud system.


• Performs root cause analysis, diagnostics, and monitoring on various production systems.


• Identifies opportunities for process improvements and works with team members to implement efficiencies.


• Effectively creates and maintains relevant cloud systems documentation and user guides.


• Secures Cloud applications and data against theft, loss, or other disasters.


• Monitors status and performance of backup and/or storage systems and configures monitoring systems.


• Interacts with external technology vendors and internal teams to troubleshoot issues and implement solutions.


• Apply scripting methodologies to automate IT administrative related tasks.


• Responds timely to user requests for permission changes, file restores, virtual machine restores, new storage, and expansion requests.

Minimum Qualifications

• with 4-6 years of experience in working with infrastructures with a focus on Unix administration and 2-3 years of experience with of experience developing solutions in AWS .


• 2-4 years of experience in Dynatrace


• Bachelor's degree in Computer Science, Information Systems Management, or related field.


• Ability to maintain a government clearance or investigation.

Preferred Qualifications

• Clear oral and written communication skills and attention to detail


• Experience with ServiceNow


• Experience with Infrastructure as Code and DevOps


• Practitioner level cloud certification such as AWS-CCP (AWS)

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