IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for an Application Support Specialist to provide end user PC and software support and troubleshooting for staff and the public.

Tasks

• Respond to and resolve technological issues for court staff (including judges and judicial staff).
• Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems.
• Interface with County IT team on incidents and problems that need higher level technical support. The Courts operate as an on-premise environment.

Environment: Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.

NOTE: Position will be on-site 5 days a week at the District Court in Rochester Hills, as the primary function of the role is to support District Courts staff while Court is in session.

Location: Rochester Hills, MI (On-site)

Contract: 1 year

Skills Required:

• 3-5 years - Experience providing end user PC and software support and troubleshooting
• 3-5 years - Experience Interface with the IT team on incidents and problems that need higher level technical support
• 3-5 years - Experience with Audio Video broadcast/recording technology such as JAVS, BIS
• 3-5 years - Experience with hybrid meeting technology, such as Zoom, Courts MiFile solution

Skills Desired A plus to have:

• Experience with Adobe Acrobat
• Experience with Microsoft Visio, Microsoft Office Suite
• Experience with SharePoint, and others

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below