Overview
Skills
Job Details
Job Title: Salesforce Release Manager
Key Responsibilities:
Develop solutions using the Salesforce platform
Build and present custom demonstrations and Proof of Concepts (POC)
Ensure technical design aligns with enterprise architecture
Author technical business solutions, product presentations, and demonstrations
Collaborate with cross-functional teams and maintain a solution-focused mindset
Adhere to DevOps and change management processes; attend daily scrum meetings
Document processes, errors, and changes
Evaluate and install new Salesforce releases, providing training and support
Maintain Service Cloud, including case management and omni-channel configuration
Manage Salesforce roles, profiles, sharing rules, advanced flows, and groups
Develop automation with Advanced Flow, Screen flows, Auto-launched Flows, and Omni-Channel Flows
Optimize Salesforce systems and products
Perform database maintenance tasks and diagnostic tests
Participate in workforce planning under the guidance of the AccelerEd team
Work a routine eight-hour schedule within AccelerEd s business hours (8:00 am 6:00 pm ET)
Engage in 15-day sprints 2 days for planning/retrospective and 13 days to complete tasks
Achieve 2 story points per developer per day during sprints to track progress
Required Education & Experience:
Bachelor s degree in Computer Science, Information Technology, or related field (preferred)
3 5 years experience in Salesforce release management, ideally across multiple orgs
3 5 years experience as a Salesforce Administrator or Developer
Hands-on experience with CI/CD pipeline management (Copado or similar tools)
Experience with Salesforce deployments (change sets, ANT migration tool, Salesforce DX)
Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)
Strong understanding of Salesforce best practices and functionality
Required Qualifications:
Salesforce Certified Administrator
Copado Fundamentals I certification (Fundamentals II preferred)
Preferred Qualifications:
Salesforce Platform App Builder or Developer certification
Experience with project management tools (Jira, Trello, ADO)
Strong troubleshooting and problem-solving skills during release cycles