Business Analyst

Overview

On Site
Contract - W2

Skills

Business Analyst
Data analyst
process mapping
business case development

Job Details

Client name: Harris County Toll Road Authority (HCTRA)

Location: 7701 Wilshire Place Dr. Houston, TX 77040

Work Mode: 100% Onsite

Working Hours: 08:00AM to 05:00PM

Project Duration: 6 Months Contract to hire

RTR

I, candidate name authorize Texcelvision to submit me for below mentioned position

BG Check

1.Any issues with criminal background?

2.Any Misdemeanors? If yes, please give details (month/year/type)

3.Do you owe any Tolls to Harris County Toll Road?

4.Do you owe any taxes Harris County?

5.Given an offer how soon you can start

Documents Needed: 3 references

Job Description

Business Analyst, Strategic Initiatives

Harris County Toll Road Authority (HCTRA) Houston, TX

Position Summary

The Business Analyst for Strategic Initiatives is a vital link between business and IT at HCTRA. Partnering with teams across the agency, the analyst identifies, evaluates, and prioritizes high impact projects that advance our strategic objectives.

They build clear business cases, streamline processes, and deliver data driven insights to keep initiatives on track.

The role also partners with department leaders to develop, monitor, and report on Objectives and Key Results (OKRs), ensuring every effort remains aligned, measurable, and timely-ultimately boosting operational efficiency, customer experience, and organizational performance.

Key Responsibilities

  • Strategic Analysis & Planning: Collaborate with stakeholders to translate strategic objectives into actionable project scopes, success criteria, and timelines.
  • OKR Formation & Management: Partner with department leadership to define, document, and track Objectives and Key Results (OKRs) for the Strategic Initiatives group. Facilitate goal setting workshops, maintain OKR dashboards, and report progress to stakeholders to drive alignment and accountability.
  • Business Case Development: Conduct cost benefit analyses, prepare ROI forecasts, and present recommendations to executive sponsors.
  • Requirements Elicitation: Lead workshops and interviews with business users to gather and document detailed requirements for process redesign, system enhancements, and new capabilities.
  • Process Modeling: Map current ("as-is") and future ("to-be") business processes using industry-standard tools (e.g., Visio, Lucidchart).
  • Data Analysis & Reporting: Analyze quantitative and qualitative data to identify trends, risks, and opportunities; develop dashboards and reports to track key performance indicators (KPIs).
  • Solution Evaluation: Research and evaluate potential solutions (software, tools, or methodologies) and facilitate vendor assessments when needed.
  • Stakeholder Management: Act as liaison between business units, IT, and external partners to ensure alignment and clear communication throughout project lifecycles.
  • Change Management Support: Assist in developing communication plans, training materials, and user adoption strategies to ensure successful implementation.
  • Testing & Validation: Define acceptance criteria, coordinate user acceptance testing (UAT), and validate that delivered solutions meet business requirements.
  • Post-Implementation Review: Track benefit realization, gather feedback, and recommend iterative improvements.
Required Qualifications
  • Bachelor's degree or equivalent years of experience in a relevant field: business analytics, computer systems, or information technology
  • Minimum 3 5 years of experience as a business analyst, preferably in strategic planning or project-based environments.
  • Proven expertise in business case development, process mapping, and requirements management.
  • Strong analytical skills with proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel.
  • Excellent facilitation, presentation, and written communication skills.
  • Ability to build relationships and influence stakeholders at all organizational levels.
  • Familiarity with project management methodologies (Agile, Waterfall) and tools (JIRA, MS Project).
Preferred Qualifications
Experience within public-sector transportation or infrastructure organizations.
Knowledge of tolling operations or transportation management systems.
Certification in business analysis (CBAP, PMI-PBA) or change management (Prosci).
Core Competencies
  • Strategic thinking & problem-solving
  • Financial acumen & ROI analysis
  • Process improvement mindset
  • Adaptability & collaboration
  • Attention to detail & quality
  • Ability to translate technical language for diverse audiences
Work Environment
  • Requires 100% on-site presence at HCTRA offices in Houston, TX.
  • Occasional travel to project sites or partner meetings as required.
Equal Opportunity Employer

HCTRA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

SPECIFIC CERTIFICATION OR QUALIFICATIONS REQUIRED:
Bachelor's degree in business analytics, computer systems, or information technology. Can be substituted for direct experience as a business analyst.
3 - 5 years experience as a business analyst.
Experience with Tolling industry or other public sector organizations preferred

ESSENTIAL SKILLS REQUIRED:
Strong strategic thinking, problem-solving, financial & ROI analysis, process-improvement mindset, adaptability, collaboration, attention to detail & quality, data analysis/visualisation (Power BI, Tableau), OKR tracking & reporting.

Familiarity with DevOps principles and tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.