Senior Quality Assurance Engineer - Microsoft Dynamics 365

Role:Lead Quality Assurance Engineer - Microsoft Dynamics 365
Location : Toronto, ON (Onsite)
Contract Position

Must haves:
At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment
Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
Description
Scope
Develop test plans/cases from business and user stories, requirement specifications; define methodologies, pass/fail criteria, risk assessment and assumptions.
Execute test plans, test cases within the agreed upon timelines ensuring the application is performing as expected.
Troubleshoot and review logs/queues as required to analyze and prioritize potential defects.
Document and record bugs and errors discovered during system, integration end-to-end testing.
Execute manual and automated test cases that validate the functionalities, code quality and reports test results, following all formal test architectures and project processes.
Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results.
Assess and escalate critical and high-impact quality issues to the project manager.
Assignment Deliverables
Development, execution and documentation of the testing artifacts and activities listed below:
o Testing Strategy (if needed)
o Test Cases
o Test Plan
o Test Scripts
o Test Data
o Test Trace-ability Matrix
o Test Results/reports
o Test summary report
o Install/config guides.
o Requirement Traceability Matrix
o Defect Report/Bug Report
o Test Execution Report
o Release notes
Skills
Experience and Skillset Requirements
Mandatory Requirements
At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment
Desired Skills and Experience
Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution
Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
Strong knowledge and experience of:
o Automation testing or tooling experience using industry standard kits like (TODO)
o Use case generation, automated and manual testing, and bug lifecycle management.
o Bug tracking and test case management tools (JIRA, Azure TFS)
o API testing (JSON, REST), using tools such as Postman and JMeter (performance testing, and writing scripts)
o Behavior-driven development (BDD) framework tools like Gherkins, Appium and Cucumber.
o Version control systems and build tools, e.g., Git, Jenkins, GitHub Actions
o CRM test automation and Dynamics 365 specifically
o Awareness of emerging technologies, trends and directions
o Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
o A team player with a track record for meeting deadlines
o Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make recommendations and document/explain work
Resumes Evaluation/Criteria:
Criteria 1: Technical Skills - 50 Points
Demonstrated experience in functional QA, system integration testing and user acceptance testing.
Extensive experience in QA concepts, methodologies, testing principles and processes.
Proven experience in developing test case, test scripts and automated testing scripts for functional QA, system integration testing and user acceptance testing.
Strong automation testing or tooling experience using industry standard practices and kits.
Solid experience of use case generation, automated & manual testing, and bug lifecycle management.
Criteria 2: Functional Knowledge - 30 Points
Experience and understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).
Knowledge of bug tracking and test case management tools (JIRA, Azure TFS), behavior-driven development (BDD) framework tools Version control systems and build tools.
Knowledge of building test automation framework
Experience of designing, developing, executing automation scripts and analyzing automation test results.
Criteria 3: Interpersonal Skills - 10 Points
Strong communication, negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work
Criteria 4: Business Knowledge - 10 Points
Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable, Accounts Payable, General Ledger)
Demonstrated experience with case management and workflow-based systems