AV Support Technician

Description

Responsibilities:

• Provide advice on the most suitable AV/IT choices for guests in conference rooms
• Provide conference room AV support for executive level meetings
• Provide technical support for AV systems inside the conference rooms
• Install and configure software and hardware video cables wireless presentation systems management suites etc.
• Monitor AV systems and technology performance
• Perform troubleshooting and minor repairs
• Work with outside vendors and integrators to troubleshoot/fix advanced issues
• Provide ongoing communication throughout the day to AV/IT support staff and leadership on updates and issues regarding conference room technology
• Collaborate with other AV/IT professionals to maintain standards and functionality of meeting spaces
• Respect and promote inclusion and diversity

Requirements

Requirements:

• Proven experience with AV/IT end user support
• Ability to work in a fast paced environment
• Experience in desktop support is appreciated
• Working knowledge of AV/IT systems and applications/collaboration tools Microsoft Teams WebEx etc.
• Understanding of AV control systems Crestron Microsoft Teams Rooms Cisco video endpoints etc.
• Ability to troubleshoot audio and video conference calls
• Strong communication and interpersonal skills
• Consults with end-users in addressing problems and assists in formulating solutions
• Maintains exceptional level of communication with end-users
• Excellent organizational and coordination abilities
• BS/BA in information technology or computer science is preferred
• AVIXA CTS certification or equivalent preferred
• 2 years of experience in an AV related support field preferred
• Regular consistent and punctual attendance. Must be able to work nights and weekends on occasion and/or variable schedule as needed
• Other duties and responsibilities as assigned

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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