Overview
On Site
USD 40.00 - 50.00 per hour
Full Time
Skills
Network Protocols
Microsoft Exchange
HATS
Computer Networking
Pin Transaction System
Help Desk
ROOT
Technical Support
Migration
Server Administration
Research
Systems Architecture
Routers
Switches
Internet
Intranet
Active Directory
Dragon NaturallySpeaking
DNS
DHCP
TCP/IP
Group Policy
Microsoft Windows Server 2012
Microsoft Azure
Ad Exchanges
Laptop
Servers
Network Security
Firewall
Virtual Private Network
Endpoint Protection
Network
Printers
Scripting
WebEx
Wireless Communication
Aruba
Meraki
Cloud Computing
Email Security
Barracuda
Cisco
Multi-factor Authentication
Microsoft
SolarWinds
Network Monitoring
Management
RDP
DameWare
Microsoft SCCM
Microsoft Windows
GP
Acronis
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
Our Engineering customer purchased another firm last year. This role entails imaging laptops and ensuring they are on the new domain to network protocols, Exchange and O365 support and everything in between. This is a team that wears many hats, there's no siloed support for this organization so anyone who would be considered should be well-rounded in networking and end user support.
Because of the integration work that is spurring on projects like reimage laptops to the new domain, upgrading the networking eqt., installing Meraki switches, access pts, migration servers to new domains.
We believe it is the optimal mix of talent, experience, passion, and creativity that sets an engineering firm apart from its competition. The successes experienced by our clients through their projects have proven that we can bring any thought, vision, or daydream to fruition. IT Department strives to provide high-quality technology-based services to meet those needs and challenges.
Objectives of this role
We are looking for candidates who have a passion for IT Technical Support. In this role, you will be responsible for:
Provide technical support to end-users in a professional manner over the phone, remotely, or in person for a network environment with 200+ users.
Assist the help desk and other teams with troubleshooting to identify root causes and provide technical support when needed.
Resolve technical issues following standard practice and company-approved protocols.
Assist and collaborate on IT projects and deployments.
Travel to field offices occasionally for projects and specific support.
Willingness to work nights and weekends to support off-hours migration events of mission-critical systems.
Perform server administration tasks (e.g., user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
Required Skills and Qualifications
Experience working with Microsoft Active Directory Services, DNS, DHCP, TCP/IP, Group Policies.
Experience working in a hybrid network environment leveraging on-premises such as Windows 2012/2016/2019.and cloud environments such as Microsoft Azure AD, Exchange 365, Microsoft Intune.
Strong knowledge of Windows 10 & 11, and Microsoft O365 Suites.
Experience with laptops, desktops and servers' configuration, deployment, troubleshooting, and monitoring.
Experience with network security, firewalls, VPNs, and endpoint protection solutions.
Experience with network-deployed printers and large-format plotters.
Experience supporting end users in a professional business environment.
Experience with deployment automation via scripting.
Strong knowledge of Microsoft Teams, Zoom, and Cisco Webex.
Experience with wireless systems such as Aruba or Cisco Meraki.
Experience with MFA systems
Experience with cloud-based ticketing systems
Additional Preferred Skills:
Experience with Mimecast for email security and management.
Experience with Barracuda Email Protection solutions.
Experience with Cisco Duo for multi-factor authentication.
Experience with Microsoft Authenticator for identity verification.
Experience with Microsoft Intune for device management and security.
Experience with SolarWinds for network monitoring and management.
Experience with SolarWinds for network monitoring and management.
Experience with XDR (Extended Detection and Response) clients for advanced threat detection and response.
Experience with RDP, Dameware, Quick Assist.
Knowledge of PDQ Deploy, SCCM, Windows GP, Acronis.
Pay and Benefits
The pay range for this position is $40.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ridgewood,NJ.
Application Deadline
This position is anticipated to close on Sep 1, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our Engineering customer purchased another firm last year. This role entails imaging laptops and ensuring they are on the new domain to network protocols, Exchange and O365 support and everything in between. This is a team that wears many hats, there's no siloed support for this organization so anyone who would be considered should be well-rounded in networking and end user support.
Because of the integration work that is spurring on projects like reimage laptops to the new domain, upgrading the networking eqt., installing Meraki switches, access pts, migration servers to new domains.
We believe it is the optimal mix of talent, experience, passion, and creativity that sets an engineering firm apart from its competition. The successes experienced by our clients through their projects have proven that we can bring any thought, vision, or daydream to fruition. IT Department strives to provide high-quality technology-based services to meet those needs and challenges.
Objectives of this role
We are looking for candidates who have a passion for IT Technical Support. In this role, you will be responsible for:
Provide technical support to end-users in a professional manner over the phone, remotely, or in person for a network environment with 200+ users.
Assist the help desk and other teams with troubleshooting to identify root causes and provide technical support when needed.
Resolve technical issues following standard practice and company-approved protocols.
Assist and collaborate on IT projects and deployments.
Travel to field offices occasionally for projects and specific support.
Willingness to work nights and weekends to support off-hours migration events of mission-critical systems.
Perform server administration tasks (e.g., user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
Required Skills and Qualifications
Experience working with Microsoft Active Directory Services, DNS, DHCP, TCP/IP, Group Policies.
Experience working in a hybrid network environment leveraging on-premises such as Windows 2012/2016/2019.and cloud environments such as Microsoft Azure AD, Exchange 365, Microsoft Intune.
Strong knowledge of Windows 10 & 11, and Microsoft O365 Suites.
Experience with laptops, desktops and servers' configuration, deployment, troubleshooting, and monitoring.
Experience with network security, firewalls, VPNs, and endpoint protection solutions.
Experience with network-deployed printers and large-format plotters.
Experience supporting end users in a professional business environment.
Experience with deployment automation via scripting.
Strong knowledge of Microsoft Teams, Zoom, and Cisco Webex.
Experience with wireless systems such as Aruba or Cisco Meraki.
Experience with MFA systems
Experience with cloud-based ticketing systems
Additional Preferred Skills:
Experience with Mimecast for email security and management.
Experience with Barracuda Email Protection solutions.
Experience with Cisco Duo for multi-factor authentication.
Experience with Microsoft Authenticator for identity verification.
Experience with Microsoft Intune for device management and security.
Experience with SolarWinds for network monitoring and management.
Experience with SolarWinds for network monitoring and management.
Experience with XDR (Extended Detection and Response) clients for advanced threat detection and response.
Experience with RDP, Dameware, Quick Assist.
Knowledge of PDQ Deploy, SCCM, Windows GP, Acronis.
Pay and Benefits
The pay range for this position is $40.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ridgewood,NJ.
Application Deadline
This position is anticipated to close on Sep 1, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.