Desktop Support L2

Overview

On Site
$72,000 - $75,000
Full Time

Skills

Strong troubleshooting skills
Service Now experience
Great communication skills

Job Details

Responsibilities:

IT Support experience - L1/L2

Working knowledge of Windows 10

3+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.

Strong troubleshooting skills

Install, configure, and troubleshoot laptops, PC's, and MAC's.

Mobile device support experience is a plus

Strong communications, troubleshooting and team playing skills

Ability to work in a fast-paced and dynamic environment

Service-Now knowledge is a plus

Great phone skills and ability to work with remote users

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.