Support Engineer (Customer Experience)

Overview

Hybrid
$40 - $50
Contract - W2
Contract - Independent
Contract - 12 Month(s)
75% Travel

Skills

Support Engineer
Customer Experience
FBOSS
Network
BGP
LLDP
ACL
SNMP
Python
Perl
Shell

Job Details

Hi
Greetings from Star Origin Business Solutions
We have an immediate requirement from one of our clients, Please send me the resume if you have the candidate who will be suitable for this position

Role: Support (Customer Experience) Engineer

Location: Raleigh, NC (Hybrid)

Local Preferred

Responsibilities:

  • Design and execute test plans, test cases, and test scenarios for FBOSS (Facebook Open Switching System) software and related network infrastructure components.
  • Conduct both manual and automated testing to validate the functionality, performance, and scalability of FBOSS features.
  • Perform in-depth analysis of bugs to accurately triage and prioritize issues.

Qualifications:

  • Bachelor s degree in computer science, Electrical Engineering, or related field.
  • 5 to 8 years of experience in testing in the networking domain.
  • Strong understanding of network protocols (BGP, LLDP, ACL, SNMP), routing, and switching technologies.
  • Experience with FBOSS or similar network operating systems (NOS) is highly desirable.
  • Proficiency in scripting and automation using languages such as Python, Perl, or Shell scripting.