Client Success Manager (CSM)

Bachelor's degree in a relevant field or equivalent combination of education and experience.
-5-7 years of experience in Customer Success, Account Management, or a technical customer-facing role

Background and some experience in at least one of the CES offering areas of Apps, SAP or Data Anayltics
2. The person has led delivery in onsite-offshore model
3. Is able to build and maintain good client relationships
4. Is able to farm an account (delivery led growth) and has had P&L responsibilities.
-Proficiencies in strategic planning, client relationship management, and team leadership.
-Experience is interaction with C-level executives. Senior Director and Directions.
-Experience in Client Stakeholder Management, Account Management, Delivery, and Program Management.
-Experience in Healthcare (HLS) & Consumer Retail ( CR) Industry.
-Continuous learner that stays abreast with industry knowledge and technology.
-Ability to operate independently while aligning with broader company objectives.
-Exceptional communication and interpersonal skills capable of translating customer insights into impactful action.
-Experience in at least one of the CES offering areas of Apps, SAP or Data Analytics.
-Experience in leading delivery in onsite-offshore model.
-Able to farm an account (delivery led growth) and has had P&L responsibilities.