IT Asset Management

Hello,

We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses. We power our clients success and drive our consultants career growth.

We are seeking an experienced and outstanding IT Asset Management for one of our esteemed clients. Kindly have a look at the below JD and reach us with your updated resume.

The job description is as follows:

Job Title: IT Asset Management

Locations: Westerville, OH (Onsite)

Duration: Long Term

Description:

• Ensure adherence to enterprise asset management policies, procedures, and controls throughout the lifecycle of hardware and software assets.
• Support execution and evidence collection for IT and security controls; track and report on compliance across hardware and software asset inventories.
• Monitor and report on key performance indicators (KPIs) and key risk indicators (KRIs) to ensure threshold adherence and continual improvement.
• Act as a product team member for HAM Pro and SAM Pro within ServiceNow, contributing to backlog refinement, enhancement requests, user stories, and incident resolution and testing of new functionality.
• Monitor daily asset management operations, ensuring execution aligns with defined procedures, and act as a point of escalation for exceptions.
• Support organizational change management efforts by guiding stakeholders through new processes, onboarding new software/hardware products, and facilitating communication and training.
• Manage and execute on hardware and software asset management processes.
• Serve as a liaison between requesters, procurement, deployment teams, support functions, and compliance to ensure seamless lifecycle transitions from request to disposal.
• Provide evidence, participate in walkthroughs, and support findings remediation for internal and external audits.
• Help the organization meet evolving audit and compliance expectations while concurrently maturing program capabilities.
• Qualifications:

Required:

• 3+ years of experience in IT Asset Management, Configuration Management, or a related IT governance or operations role.
• Proven experience with ServiceNow (particularly CMDB, HAM Pro, SAM Pro modules).
• Strong understanding of ITAM lifecycle processes (procurement, deployment, inventory, support, disposal).
• Familiarity with regulatory and audit requirements impacting asset and configuration data management (e.g., FFIEC, SOX, internal controls).
• Demonstrated experience in translating operational needs into system requirements and enhancements.
• Experience supporting or participating in audits and control testing.
• Ability to develop and maintain documentation, reports, and process artifacts.
• Strong communication, coordination, and stakeholder engagement skills.

Preferred:

• ITIL, CSAM, or HAM/SAM certifications.
• Experience in a financial services or regulated industry environment.
• Background supporting change management or organizational adoption efforts.

ABOUT AGREEYA SOLUTIONS:
AgreeYa Solutions is a leading global provider of software, solutions and services to small, medium and global Fortune 100 organizations. Founded in 1999 and headquartered in Folsom, Calif., AgreeYa has over 2,500 professionals helping clients across U.S, India, Mexico, and Singapore. Leveraging a technology-enabled, consultative approach and diverse talent, AgreeYa offers modern workplace, smart analytics, intelligent automation, AI/ML, cloud transformation, mobility and talent management solutions to deliver digital transformation to its clients. AgreeYa has received considerable recognition including certifications like Microsoft Solutions Partner and Cloud Solutions Provider, AICPA SOC 2 Type 2, SEI CMMI and ISO 9001:2015; and awards including Dream Company to Work For and Best Employer Brand .