Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 month(s)
No Travel Required
Skills
IMA
Job Details
Title: QA Specialist Location: Remote Job Description:
- IMA is seeking a detail-oriented QA Specialist to lead quality assurance for critical digital experiences, including our Learning Management System (LMS), key system integrations, and the upcoming relaunch of the IMA website. This role will ensure all member- and learner-facing systems meet high standards for functionality, accessibility, and user experience.
- The ideal candidate brings hands-on experience designing and executing test plans across web platforms, has strong familiarity with accessibility standards (WCAG), and excels at collaborating with stakeholders to translate user requirements into rigorous QA protocols.
- Design and execute comprehensive test plans for digital products, including:
- 's LMS and associated customizations
- System integrations (e.g., Salesforce, ERP, HubSpot)
- Relaunched IMA.org website and member portal
- Conduct cross-browser, cross-device, and accessibility (WCAG 2.1+) testing.
- Collaborate with product owners, engineers, and stakeholders to define acceptance criteria and testing scripts.
- Interview internal users and stakeholders to gather user scenarios and real-world workflows for validation.
- Track and report issues using IMA's ticketing/project management tools.
- Validate bug fixes and enhancements in staging environments before production releases.
- Recommend QA processes and build reusable testing templates where applicable.
- 5+ years of experience in QA testing for web-based applications and digital platforms.
- Strong expertise in manual testing, UX evaluation, and accessibility standards (e.g., WCAG, ARIA roles).
- Experience working with LMS platforms (e.g., Thought Industries), CMS, and modern web tech stacks.
- Familiarity with enterprise integrations (Salesforce, ERP, HubSpot, SSO).
- Strong analytical, communication, and documentation skills.
- Ability to manage testing in fast-paced, iterative environments.
- Experience testing multilingual or region-specific user experiences.
- Background in EdTech, certification programs, or nonprofit membership organizations.
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