Trainer (IT): III (Senior)

  • Inver Grove Heights, MN
  • Posted 13 days ago | Updated moments ago

Overview

On Site
USD 65.00 - 75.00 per hour
Full Time

Skills

Customer relationship management
End-user training
Organizational change management
Training and development
Information Technology
Technical training
Business readiness
Microsoft Dynamics
Project management
Microsoft Office
Customer engagement
Collaboration
Life insurance
Training
Design
Strategy
Planning
Communication
Reporting
Metrics
Marketing
E-learning
Presentations
Microsoft Excel
Microsoft SharePoint
Microsoft Visio
Salesforce.com
Energy
SAP
Articulate
Camtasia
Management
Recruiting
Spectrum
Leadership

Job Details

Genesis10 is seeking a Trainer (IT): III (Senior) for a contract with our client in Inver Grove Heights, MN. 100% Remote.

Job Description:
Our client has an exciting opportunity in our Information Technology group. We are looking for a Senior Technical Training Specialist to develop and execute training strategies that support enterprise Customer Relationship Management (CRM) systems implementations and enable business readiness. This is a remote position, with occasional travel required. Technical trainer to design, develop and deliver end user training on Microsoft Dynamics 365 Customer Relationship Management (CRM) software. Travel: Over the year, 4-6 trips to Headquarters and possible field locations

Key Responsibilities:
  • Assess & define technical training needs, design training programs, develop materials, and deploy training initiatives to enable stakeholder skills and job performance.
  • Work collaboratively across stakeholder groups (including Product and/or Project teams, vendors, subject matter experts, end users) to achieve business readiness and user adoption goals while supporting the vision, strategy, and processes.
  • Collaborate with organizational change management practitioners.
  • Engage with stakeholders and power users when planning, developing and delivering training.
  • Demonstrate system capabilities through in-person training workshops, online content and training videos.
  • Track and measure effectiveness of training and user communication on features and functions.
  • Provide regular reporting and metrics to measure training program effectiveness.

Required Basic Qualifications:
  • Bachelor's Degree or higher in Business, IT, Marketing, Education, or related field (or equivalent years of experience, education and training)
  • 4+ years of training and/or Learning and Development to include:
  • CRM training experience
  • Demonstrated ability to design, develop and deliver technical education programs
  • Experience creating micro-learning and eLearning solutions
  • Program design and development of training materials
  • Strong presentation skills
  • Demonstrated effective collaboration skills
  • Strong project management skills
  • Proficiency with Microsoft Suite to include Word, Excel, PowerPoint, TEAMs, SharePoint, Visio
  • Nice to have: Experience with Pendo Digital Adoption Tool


Additional Qualifications
  • Microsoft Dynamics 365 for Customer Engagement experience
  • Salesforce, Pipedrive or other CRM Application experience
  • Ability to drive organizational change
  • Energy or Agriculture Industry experience
  • Experience with one or more eLearning tools SAP Enable Now, Articulate or Camtasia

Compensation:
Hourly W2 pay rate $65.00-$75.00
We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Genesis10