Senior User Experience Researcher

Job Description

Work Arrangement

Hybrid - This means the successful candidate is expected to report to their work location three times per week, at minimum [or other frequency dictated by the business]. This position has the flexibility to be in Warren, MI, Mountain View, CA, or Austin, TX.

The Role

The Autonomous Robotics Center (ARC) is seeking a Senior User Experience (UX) Researcher to lead strategic research initiatives that shape how autonomous robots interact with people in complex, real-world environments. This role is pivotal in driving human-centered innovation across ARC's robotics platforms. You'll partner with cross-functional leaders to ensure that ARC's systems enhance human productivity, integrate seamlessly into dynamic environments, and support scalable, user-informed design decisions.

What You'll Do

• Lead end-to-end UX research programs that inform product strategy and engineering priorities.
• Conduct advanced field studies and ethnographic research to uncover deep insights into human-robot collaboration.
• Develop and socialize journey maps, JTBD frameworks, and behavioral models to guide product development.
• Define and advocate for human-robot interaction principles that promote safety, efficiency, and trust.
• Translate complex research findings into strategic recommendations for senior stakeholders.
• Mentor junior researchers and contribute to building a culture of evidence-based design.
• Collaborate with engineering and design leadership to embed research into agile development cycles.
• Navigate the intersection of hardware and software to address unique challenges in robotics UX.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• 5+ years of applied UX research experience in industry, with a strong portfolio demonstrating impact on product and system design.
• Expertise in qualitative and mixed-methods research, including ethnography, contextual inquiry, and usability testing.
• Demonstrated success in influencing cross-functional teams and aligning stakeholders by leveraging research insights to drive product direction, prioritize features, and inform strategic decision-making.
• Proven ability to effectively communicate complex research findings to cross-functional stakeholders, translating technical insights into actionable strategies for engineering, product, and leadership teams.
• Demonstrated ability to collaborate seamlessly with multidisciplinary engineering teams in fast-paced technical environments, contributing to the development and deployment of innovative robotics and AI solutions.
• Bachelor's degree in UX Design, HCI, Industrial Design, Engineering, or a related field.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Experience in robotics, autonomous systems, or hardware-integrated UX.
• Familiarity with manufacturing, industrial, or safety-critical environments.
• PhD in a relevant field with a focus on human-robot interaction or applied cognitive science.
• Experience leading cross-functional research initiatives or managing UX research teams.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

• The salary range for this role is $94,800 - $176,100 . The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

This position may be eligible for relocation benefits.

#LI-BC1

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.