Overview
On Site
USD 23.75 - 27.50 per hour
Full Time
Skills
Neural Network
Microsoft Exchange
Mobile Devices
Smartphones
Health Care
Management
Computer Hardware
Inventory
Collaboration
Regulatory Compliance
Technical Support
Microsoft Windows
Active Directory
Microsoft Office
Mobile Device Support
Android
iPad
Customer Service
Network
Hardware Installation
Inventory Management
Onboarding
Dell
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Privacy
Job Details
Description
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.
Responsibilities:
Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.
Offer hands-on support for mobile devices such as Android smartphones and iPads.
Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.
Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.
Conduct network troubleshooting to address connectivity issues and ensure reliable operations.
Manage hardware inventory, including tracking and deploying necessary equipment.
Assist field personnel with online troubleshooting and station setup as required.
Collaborate with team members to maintain system functionality and resolve technical challenges.
Ensure compliance with organizational IT protocols and practices.
Requirements
Minimum of 1 year of experience in IT support or a related field.
Proficiency in troubleshooting and supporting Windows-based systems, including Active Directory and Office 365.
Familiarity with mobile device support, particularly Android and iPads.
Strong customer service skills with the ability to communicate effectively in stressful situations.
Knowledge of network troubleshooting and basic hardware setup.
Experience with inventory management and tracking IT equipment.
Ability to assist with onboarding processes and technical configurations for new hires.
Dell Technologies experience is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.
Responsibilities:
Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.
Offer hands-on support for mobile devices such as Android smartphones and iPads.
Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.
Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.
Conduct network troubleshooting to address connectivity issues and ensure reliable operations.
Manage hardware inventory, including tracking and deploying necessary equipment.
Assist field personnel with online troubleshooting and station setup as required.
Collaborate with team members to maintain system functionality and resolve technical challenges.
Ensure compliance with organizational IT protocols and practices.
Requirements
Minimum of 1 year of experience in IT support or a related field.
Proficiency in troubleshooting and supporting Windows-based systems, including Active Directory and Office 365.
Familiarity with mobile device support, particularly Android and iPads.
Strong customer service skills with the ability to communicate effectively in stressful situations.
Knowledge of network troubleshooting and basic hardware setup.
Experience with inventory management and tracking IT equipment.
Ability to assist with onboarding processes and technical configurations for new hires.
Dell Technologies experience is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.