Overview
On Site
$31 - $31
Contract - W2
Contract - 8 month(s)
No Travel Required
Skills
Accounts Receivable
Job Details
Job Description:
- Performs collections and credit functions.
- Acts as facilitator in obtaining payments from pre-pay accounts.
- Investigates and resolves deductions or charges turned over to collections for assigned accounts.
- Assists cash application personnel in keeping our customer accounts accurate, up to date and balanced.
- Assists customers with reimbursement of duplicate payments and aged credits.
- Responsible for initial investigation and file preparation for new business applications.
- Prepares Monthly Customer Statements for mailing.
- Collecting past due invoices on assigned accounts.
- Focus on pro-actively identifying and correcting issues prior to invoice/s becoming delinquent.
- Collection of CIA/ Pre-pay accounts via credit card, check, or electronic payment.
- Deduction investigation, collection, and/or resolution of claims turned over to collections by CAA or Sales.
- Research deductions to determine validity, escalates as required to obtain resolution.
- Researches and investigates unapplied items on customer accounts.
- Generates account offsets to clear items once resolution is identified.
- Process refund requests on duplicate payments and unused credits.
- Investigate and prepare new credit files ensuring all available information is included in our credit packet prior to submission to management for review and approval.
- Processes Monthly Customer Statements, ensures all accounts are accurate prior to being mailed.
- High school graduate with at least (3) years of collections experience in a corporate setting.
- An understanding of Financial Statements with a Bachelor's in business preferred.
- Above average Excel and Word skills.
- JD Edwards experienced a plus.
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