Overview
On Site
Depends on Experience
Full Time
Skills
Analytical
technical support
phone
email
Help Desk
Job Details
Skills:
- Analytical skills.
- Customer service experience.
Responsibilities:
- Experience in providing technical support to users.
- Experience in supporting users, addressing their queries and concerns via phone, email & chat...etc.
- Ability to document interactions & escalate complex issues.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.