Overview
On Site
USD 20.00 - 21.00 per hour
Contract - W2
Contract - Independent
Skills
Jersey
Conflict Resolution
Problem Solving
Collaboration
Sales
Pricing
Electronic Data Interchange
Workflow
Research
Inventory
Clarity
Customer Service
Sales Operations
Purchase Orders
Billing
Data Entry
Salesforce.com
SAP
Creative Problem Solving
Communication
Health Care
Scheduling
Organizational Skills
Attention To Detail
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced Customer Service Representative to join our team in New Jersey. In this role, you will handle diverse customer interactions, ensuring resolutions are delivered efficiently and with a high level of professionalism. This is a long-term contract position that requires a detail-oriented individual with strong communication and problem-solving skills.
Responsibilities:
Respond to customer inquiries via phone, email, and fax, providing timely and accurate information.
Process purchase orders and address discrepancies to ensure smooth operations.
Collaborate with partners and internal teams to resolve complaints and deliver creative solutions.
Manage billing functions, including data entry and reconciliation tasks.
Support sales processes and operations, including pricing and reservation handling.
Utilize EDI systems to facilitate electronic data interchange and streamline workflows.
Conduct research to address complex customer issues and provide actionable solutions.
Monitor inventory replenishment and coordinate with relevant departments as needed.
Handle customer correspondence professionally, ensuring satisfaction and clarity in all communications.
Assist with healthcare-related inquiries, surgery scheduling, and related customer support tasks.
Requirements
Proven experience in customer service, sales support, or a related role.
Proficiency in managing purchase orders, billing functions, and discrepancy resolution.
Strong skills in data entry and office operations.
Familiarity with Salesforce and/or SAP.
Ability to handle customer complaints and provide creative problem-solving solutions.
Excellent communication skills, both written and verbal, with experience in email and voice correspondence.
Knowledge of healthcare processes, including HealthCare.gov and surgery scheduling, is a plus.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced Customer Service Representative to join our team in New Jersey. In this role, you will handle diverse customer interactions, ensuring resolutions are delivered efficiently and with a high level of professionalism. This is a long-term contract position that requires a detail-oriented individual with strong communication and problem-solving skills.
Responsibilities:
Respond to customer inquiries via phone, email, and fax, providing timely and accurate information.
Process purchase orders and address discrepancies to ensure smooth operations.
Collaborate with partners and internal teams to resolve complaints and deliver creative solutions.
Manage billing functions, including data entry and reconciliation tasks.
Support sales processes and operations, including pricing and reservation handling.
Utilize EDI systems to facilitate electronic data interchange and streamline workflows.
Conduct research to address complex customer issues and provide actionable solutions.
Monitor inventory replenishment and coordinate with relevant departments as needed.
Handle customer correspondence professionally, ensuring satisfaction and clarity in all communications.
Assist with healthcare-related inquiries, surgery scheduling, and related customer support tasks.
Requirements
Proven experience in customer service, sales support, or a related role.
Proficiency in managing purchase orders, billing functions, and discrepancy resolution.
Strong skills in data entry and office operations.
Familiarity with Salesforce and/or SAP.
Ability to handle customer complaints and provide creative problem-solving solutions.
Excellent communication skills, both written and verbal, with experience in email and voice correspondence.
Knowledge of healthcare processes, including HealthCare.gov and surgery scheduling, is a plus.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.