Overview
Skills
Job Details
Experience Required: 4 6 years
Key Responsibilities:
1. Design and implement secure, scalable, and maintainable integrations between
ServiceNow, Zluri, and third-party applications (e.g., Google Workspace, Slack,
Zoom, Okta, Salesforce, SAP + many more).
2. Develop and manage REST/SOAP API integrations, using Spokes, Connectors, and
IntegrationHub within ServiceNow and Zluri (IGA lite Application).
3. Create and maintain automation scripts using JavaScript, Python, or PowerShell to
support user lifecycle automation.
4. Collaborate with IAM, HRIS, IBT (Information and Business Technology) and InfoSec
teams to understand business requirements and translate them into technical solutions.
5. Ensure compliance with IGA best practices, data security standards, and
audit-readiness.
6. Monitor integration health, troubleshoot failures, and implement proactive measures to
enhance reliability.
7. Maintain detailed technical documentation, mapping data flows and integration logic.
8. Support Identity Governance processes such as access certification, entitlement
reviews, and provisioning policies.
Required Skills & Experience :
1. 4 6 years of hands-on experience in application/system integration using APIs and
scripting.
2. Proficiency in ServiceNow IntegrationHub, exposure to IGA solutions and their
integration capabilities, and custom connector development.
3. Strong working knowledge of REST/SOAP APIs, Webhooks, and common auth
protocols (OAuth 2.0, SAML, JWT).
4. Experience with JavaScript (mandatory); Python, PowerShell, or Shell scripting
(preferred).
5. Familiarity with IGA concepts: provisioning, deprovisioning, entitlement management,
JML (Joiner-Mover-Leaver).
6. Experience with IAM tools (Okta, Azure AD, Ping, SailPoint, or Saviynt) is a plus.
7. Strong analytical, documentation, and communication skills.
Preferred Certifications / Training
- ServiceNow Certified System Administrator or Certified Application Developer
- Certified Identity and Access Manager (CIAM) or equivalent
- ITIL v4 Foundation (preferred for process alignment)