HR Onboarding Coordinator (REMOTE)

Overview

Remote
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

Customer onboarding
system setup support
IT onboarding
FBS onboarding
hardware setup
software access
ID management
entitlement management
resource onboarding
new hire support
contingent worker support
talent acquisition support
hiring manager coordination
supplier coordination
access management
licensing resolution
system issue resolution
application gap handling
governance
standardization
change management
Quickbase
data management
report generation
troubleshooting
collaboration
technical needs assessment
process enhancements
customer experience
problem solving
adaptability.

Job Details

Please note that this is a 6-month contract position.

Job Summary
Utilizes working knowledge and skills to serve as a trusted advisor ensuring end user customer satisfaction in the onboarding process of system set up for the IT and FBS organization. Identifies and reports issues within the end user customer onboard process and recommends process enhancements based on customer experience.

Essential Job Functions

  • Responsible for ensuring a positive customer experience for end users in the onboarding process of system set up for the IT and FBS organizations including hardware, application access, identification and networks.

  • Orders equipment, software, IDs, entitlements for resource onboarding assets.

  • Acts as a resource to all IT and FBS new hires and their leadership team for questions and supplies necessary resources required to successfully onboard.

  • Partners closely with talent acquisition teams to anticipate needs and ensure proper system access for new hires, rehires and contingent workers.

  • Coordinates with hiring managers and suppliers for new hire support.

  • Responds effectively to employees and contractors to coordinate and handle post onboarding needs.

  • Manages and responds timely to regular inquiries from IT and FBS teams.

  • Provides efficient resolutions to unforeseen issues such as lost access and licensing restrictions.

  • Serves as a first respondent to system issues and gaps in applications and tools.

  • Collaborates with peer partners to ensure governance, standardization and change management controls are in place.

  • Regularly utilizes Quickbase application to maintain data, generate work, develop reports and identify issues for further handling.

  • Adapts quickly and responds appropriately to changing environment relating to unexpected change requests, migrations and/or software updates.

  • Provides strong collaboration with internal teams and participates on new initiatives, enhancements and/or projects to better understand technical needs and access requests to ensure success.

  • Performs other duties as assigned.

Education Requirement

  • High School Graduate

Applicants must provide their phone number. Reference job number A4997

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.