Overview
Skills
Job Details
Serve as the primary Smartsheet System Administrator, managing user licenses, security settings, access controls, support tickets, and governance
Monitor platform performance, manage integrations (e.g., Jira, and other third-party apps), and ensure data integrity.
Establish and enforce best practices, naming conventions, and governance standards for sheets, reports, and workspaces.
Stay current on new Smartsheet features, releases, and capabilities, and drive adoption.
Leverage Smartsheet Control Center to standardize project/program creation, structure, and reporting particularly around Portfolio Epic/Value Stream and Execution/Project Blueprints.
Gather stakeholder requirements and translate business needs into scalable Smartsheet solutions (sheets, forms, reports, workflows, dashboards).
Manage the full lifecycle of Smartsheet solutions from design and pilot to deployment, maintenance, and continuous improvement.
Dashboard & Reporting
Design and maintain executive, portfolio, program, and project-level dashboards that provide real-time portfolio visibility.
Create complex reports and formulas to consolidate and analyze data from multiple sources.
Align reporting and dashboards with key performance indicators (KPIs) and strategic objectives to support informed decision-making.
Lean Portfolio Management & Agile Enablement
Support Lean Portfolio Management processes including strategic alignment, demand/resource management, and portfolio prioritization.
Partner with PMO/LPM teams to optimize processes and leverage Smartsheet capabilities for efficiency and predictability.
Training and Support
Develop and deliver user training, documentation, and best practice guides for varying user levels.
Provide advanced troubleshooting and support for Smartsheet automations, workflows, and formulas.
Required Skills & Experience
4 6 years of experience as a Smartsheet Administrator, Solution Architect, or similar role.
Deep technical expertise in Smartsheet, including Control Center and Blueprint management.
Proven ability to build complex, data-driven dashboards and reports for executive and portfolio use.
Hands-on experience with Smartsheet premium apps/integrations such as Data Shuttle, Dynamic View, Jira Connector (highly desirable).
Excellent communication and presentation skills with the ability to explain technical concepts to non-technical stakeholders.
Preferred Qualifications
Smartsheet Certified User, Product Certified, or Certified Consultant.
Familiarity with other SaaS tools Management (e.g., Docusign, Figma) a huge plus.
Experience supporting enterprise or large-scale environments is strongly preferred.