Onspring Systems Administrator

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. Our dynamic and diverse environment values and promotes the growth of associates in their jobs, roles and careers. Our organization supports individuals who seek career satisfaction and development.

Come be part of our team, you'll work with great people, contributing to processes that will bring our Governance, Risk, and Compliance programs to the next level.

What You'll Bring:

As an Advisor on the Legal, Risk, and Compliance (LRC) Onspring Administration Team, you will be responsible for administration, optimization, and support of the Onspring platform for LRC use cases. You will serve as a subject matter expert, partnering with business stakeholders and technical teams to ensure the platform meets operational needs, enables automation, and maintains compliance with enterprise standards.

You will help design scalable solutions to support risk, compliance, and legal programs. Operating within a decentralized administration model, you will balance flexibility with governance to ensure the platform remains stable, secure, and strategically aligned.

What You'll Bring:

• 7 plus years of experience in system administration or platform management roles.
• Experience as an Onspring Systems Administrator
• Demonstrated success managing SaaS platform configuration and administration, preferably in a risk or compliance environment.
• Deep understanding of GRC processes and the ability to translate business needs into scalable platform solutions.
• Strong communication, organizational, and problem-solving skills, with a focus on stakeholder engagement and cross-functional collaboration.
• Bachelor's degree

Technical & Functional Skills

• Experience configuring advanced workflow logic, including conditional filters, dynamic content, user permissions, and workflow triggers.
• Knowledge of role-based access controls (RBAC) and data governance practices within a SaaS environment.
• Familiarity with system integrations, APIs, and platform reporting capabilities.
• Experience with platform migrations, change management, and configuration documentation.

We'd Love to See:

• Onspring System Administrator certification or willingness to obtain upon hire.
• Agile development methodology experience.
• Prior experience supporting decentralized administration models with enterprise-level controls.

Impact You'll Make:

System Administration & Configuration

• Perform platform configuration, user provisioning, workflow logic, and data design.
• Manage troubleshooting efforts, perform root cause analysis, and escalate technical issues to the vendor as appropriate.
• Ensure documentation of system settings, business requirements, enhancement requests, and support resolutions are consistently maintained.
• Support user acceptance testing (UAT) and facilitate effective communication of system changes to stakeholders.

Solution Ideation

• Analyze complex business problems to be solved with automated systems, identify gaps, and provide technical expertise in business requirements for system functional specifications.
• Provide recommendations to stakeholders on the execution, enhancement, and long-term vision for Onspring within LRC programs.
• Act as a trusted advisor to program owners, offering consultation on platform capabilities, automation opportunities, and integration strategies.
• Make architectural and technical recommendations that align with project goals, business requirements, and platform best practices.

Project & Operational Management

• Drive the delivery of large-scale initiatives that cross multiple functions, ensuring projects stay on track and deliver measurable outcomes.
• Evaluate and recommend improvements to policies, processes, and procedures that impact system use and governance across departments.

Team Collaboration & Professional Development

• Mentor junior team members, fostering a collaborative and high-performing culture.
• Promote knowledge sharing to prevent single points of failure and build team resiliency.
• Stay up to date with industry trends and technologies to ensure activities align with relevant standards, requirements and best practices.

Vendor & Stakeholder Engagement

• Partner with cross-functional stakeholders to align system enhancements with business goals.
• Collaborate with the Global Associates Technology Solutions (GATS) team, Procurement, and other administrative groups to manage Statements of Work and contract renewals.
• Partner with the Onspring vendor for implementation and support matters related to LRC use cases.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $112,500.00 - $187,500 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:
Advisor, Business Systems