Salesforce Architect

The SalesForce Architect is a seasoned member of a team delivering new technology capabilities to the
Company's owners, customers, and partners within the organization. The Sr IT Architect helps set
the vision and parameters that Agile delivery teams operate within. In addition, the Sr IT Architect
helps develop and support governance processes that ensure that team deliverables meet the
Company's standards for performance, availability, quality, security, and maintainability.
As the Enterprise Salesforce Architect, you will be responsible for designing and implementing
comprehensive Salesforce solutions that support our business processes. You will work closely with
senior leadership, business stakeholders, and technical teams to ensure that our Salesforce
architecture aligns with our strategic goals and delivers maximum value.
Key Accountabilities
Lead the design and implementation of enterprise-level Salesforce solutions, ensuring
scalability, performance, and security.
Establish and maintain a robust Salesforce architecture framework, encompassing
integration strategies and application design patterns.
Ensure best practices for data governance, security, and compliance are implemented
across the Salesforce platform.
Stay current with Salesforce releases, features, and industry trends, recommending strategic
improvements to leverage new capabilities.
Architect hybrid and multi-cloud environments, integrating Salesforce with on-premises and
other cloud platforms.
Define, document, and evangelize the data integration patterns between Salesforce and the
eco-system (AWS, Google Cloud Platform, SaaS, PaaS, and On-Prem)
Create and maintain detailed architectural artifacts (e.g., architecture diagrams, design
documents, data models) to visualize, communicate, and document the cloud solutions and
architectures using tools like Lucidchart to create and update diagrams that represent cloud
architectures, data flows, security models, and integration points.
Document decision-making processes, trade-offs, and rationale behind architecture choices
to support future scaling, optimization, and troubleshooting.
Develops a unified architecture that is scalable across the organization and ensures the use
of industry and enterprise technology standards and develops roadmap incorporating
industry best practices.
Translates industry technology direction to business value and serves as a key advisor to
stakeholders, providing new research and innovative approaches.
Accountable for the development of high-level business cases, with the ability to influence
senior leadership, business partners, architects and key stakeholders within the architecture
team and other functional areas on the adoption of technical solutions and drive the solution
to completion.
Research and evaluate, or provide direction to others researching and evaluating, new
technologies coming to market and their potential application to IT strategies and business
plans.

Analyzes systems and processes from end to end, partnering with IT and business
colleagues as appropriate.
Provides guidance and enterprisewide influence leading to solutions that are well
engineered, operable, maintainable, scalable, and delivered on schedule.
Advice in decisions regarding strategic partnerships, vendor selection and acquisitions.
Key Skills & Experiences
Education
Bachelor's or Master's degree in a relevant field of work or an equivalent combination of
education and work-related experience.
Experience
Typically, a minimum of 10-15+ years of progressive work-related experience with
demonstrated proficiency in multiple disciplines, technologies, or processes related to the
position.
Technical skills and Knowledge
Technical mastery and competency in all architecture, with vast knowledge of the capabilities
and constraints of technologies supported.
Expert understanding of the designs and technology footprints of multiple products within a
product family.
Champion engineering process disciplines (e.g., Scrum, Agile, Kanban, ITIL).
Champion industry process improvement programs (e.g., CMMI, IOS9000, FDA, Six
Sigma).
Required Skills
Salesforce Architect certification (e.g., Salesforce Certified Technical Architect, Salesforce
Certified Application Architect) is required.
Extensive knowledge of Salesforce products, including Sales Cloud, Service Cloud,
Marketing Cloud, Loyalty Cloud, and Data Cloud.
Proven experience with integration tools and techniques (e.g., MuleSoft, REST APIs, Events)
in an enterprise environment.
Strong understanding of enterprise architecture principles and frameworks.
Excellent analytical and problem-solving skills, with the ability to navigate complex technical
challenges.
Exceptional communication and interpersonal skills, with the ability to influence and
collaborate with stakeholders at all levels.
Hot Skills
Cloud Focused:
o Google Cloud
o AWS
o Cloud-native architectures

Data Focused:
o Hospitality Data
o Big Data
o AI/ML
o BI Tools & Reporting
Middleware Focused:
o Web Application
o Native Application
o Property Management System
o Kubernetes