Overview
On Site
USD 27.71 - 32.09 per hour
Full Time
Skills
Microsoft Windows
Microsoft Exchange
Cloud Computing
Authentication
Microsoft Azure
Laptop
Mobile Devices
Printers
Conflict Resolution
Problem Solving
FOCUS
Root Cause Analysis
Communication
Customer Service
Help Desk
ServiceNow
JIRA
Service Desk
Zendesk
ITIL
Remote Support
Remote Desktop
Microsoft
CompTIA
Microsoft Office
Android Development
Cisco
Citrix
Active Directory
Computer Hardware
Configuration Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Required:
2-4 years of experience in a Helpdesk, Service Desk, or Desktop Support role.
Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting.
Proficient in supporting Office 365 suite applications and services.
Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus).
Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers).
Excellent problem-solving skills with a focus on root-cause analysis.
Strong verbal and written communication skills; ability to explain technical information to non-technical users.
Customer service mindset with an emphasis on patience, professionalism, and follow-through.
Preferred:
Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk).
Basic knowledge of ITIL processes.
Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager).
Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.
Requirements
Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Required:
2-4 years of experience in a Helpdesk, Service Desk, or Desktop Support role.
Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting.
Proficient in supporting Office 365 suite applications and services.
Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus).
Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers).
Excellent problem-solving skills with a focus on root-cause analysis.
Strong verbal and written communication skills; ability to explain technical information to non-technical users.
Customer service mindset with an emphasis on patience, professionalism, and follow-through.
Preferred:
Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk).
Basic knowledge of ITIL processes.
Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager).
Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.
Requirements
Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.