SERVICENOW ADMIN/DEV

Overview

Full Time
Contract - W2
Contract - Independent

Skills

ITSM
ITOM
CMDB
HRSD

Job Details

Job Title: ServiceNow Administrator/Developer

Location: Texas, USA (Hybrid or On-site preferred; Remote considered for the right candidate)
Job Type: Full-Time
Department: IT / Enterprise Applications
Start Date: ASAP

About the Role

We are seeking a skilled and proactive ServiceNow Administrator/Developer to join our growing IT team in Texas. In this role, you'll be responsible for the configuration, development, and maintenance of the ServiceNow platform. You'll work closely with cross-functional teams to automate processes, build workflows, and ensure platform stability and scalability.

Key Responsibilities

  • Configure and customize ServiceNow modules (e.g., ITSM, ITOM, CMDB, HRSD, etc.)

  • Develop custom applications and workflows using ServiceNow Studio and scripting (JavaScript)

  • Manage incident, request, change, and problem management workflows

  • Administer and maintain the ServiceNow platform, including user/group/role configurations

  • Integrate ServiceNow with other internal and third-party systems via APIs and web services

  • Ensure the platform is secure, scalable, and aligned with best practices

  • Monitor system performance and troubleshoot issues

  • Support upgrades and patching of the platform

  • Generate reports and dashboards for stakeholders

  • Document configurations, procedures, and changes in accordance with ITIL standards

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Grand Software Solutions