Medicaid IT Business Analyst

The Eligibility Business Analyst evaluates current business processes and identifies potential areas for improvement.
They facilitate meetings among internal/external teams, develop business requirements, refine user stories, assist with
project planning, execute testing and communicate with the development teams to ensure products meet
business/customer needs.The following is a high level overview of job responsibilities:

Gather and analyze data to identify specific business opportunities
Convert business requirements into smaller user stories
Write clear and well-structured business requirements
Communicate and validate requirements with relevant stakeholders
Collaborate with various teams to manage the backlog
Update and maintain requirements and documentation traceability (Business Requirement
Document/ADO/ServiceNow)
Assist with product requirement testing and monitoring reported defects
Test and evaluate business processes to recommend improvements
Create reports, dashboards and visualizations to help others understand business performance
Analyze process deficiencies and bottlenecks to make improvements
Execute well-thought-out solutions and plans to improve product efficiencies
Assist with project management responsibilities
Identify automation opportunities

The Eligibility Business Analyst should be comfortable with the below skills:
Great analytical, critical thinking and creative problem-solving skills
Superior presentation and negotiation skills
2

4. Scoring Method
Criteria Score Percentage Must equal 100%
Cost Score 35%
Resume Score 15%
Interview Score 50%

Strong management and organizational skills to handle multiple projects and deadlines
Strong working knowledge of overall Microsoft suite applications
High degree of attention to details and focus on quality
Adaptable and capable of working in fast-paced environments
Experience in generating process documentation and reports
Experience in analyzing data to draw business-relevant conclusions
Demonstrated project management software skills, including planning, organizing, and managing resources
Understanding of software development life cycle (SDLC) processes
Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into
actionable insights

Required Skills/Experience
Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These
requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will
NOT be presented to the manager for consideration.
Bachelor s degree or higher in Business Analysis, Business Administration, Finance, Information Technology,
Computer Science, or related field
Two or more years of experience in a Business/Systems Analyst or Quality Assurance role
Proven experience with business and technical requirements analysis, verification, and methodology development,
deriving requirements and testing
Preferred/Not Required
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
Knowledge of Medicaid, SNAP, TANF and other such government programs
Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems is a
plus.
Experience writing SQL queries
Knowledge of current IT terminologies, technologies and software development methodologies is a plus.