Program Manager

We are looking for a Experienced Program Manager Enterprise Asset Management (EAM) for our client in LA, CA. This critical role involves overseeing complex, large-scale strategic projects, and programs, with a focus on driving efficiency and innovation across their asset management and operations. This is on-site/hybrid role. The assigned resource will be responsible for creating a comprehensive Infrastructure IT Asset Management Policy Workbook that documents the complete lifecycle of technology assets.

Education

• Master's degree in business, technology, or a related field is preferred.
• PMI or equivalent certification is a plus.

Responsibilities:

• A minimum of 5 years of progressive leadership experience in program management, particularly in large-scale, mission-critical programs.
• The resource will support the development of an Infrastructure IT Asset Management Policy Workbook and Specification Review and Update. The primary objectives are:
• Document standardized processes and procedures for managing the lifecycle of technology assets, including acquisition, deployment, tracking, maintenance, and decommissioning.
• Create a comprehensive policy workbook to define and govern the management of IT assets.
• Establish clear procedures for monitoring, tracking, and reporting on hardware and software assets.
• Ensure alignment with compliance, audit, and operational best practices.
• Review and update current and new specifications
• Lead and manage high-profile, complex projects/programs, ensuring the successful delivery of results within scope, budget, and timelines.
• Manage cross-functional teams including internal and external resources, ensuring alignment with overall project goals.
• Develop and maintain detailed project plans, including budget forecasts, timelines, deliverables, and outcomes, utilizing established project management methodologies and tools.
• Proactively identify, manage, and resolve inter-project dependencies, working collaboratively with project managers and stakeholders.
• Conduct cost analyses and track project expenses to ensure budget adherence.
• Establish and maintain an operating model for the program, working closely with key stakeholders and steering committees to ensure project alignment and success.
• Coordinate resource planning and negotiate resource availability with various managers to ensure project needs are met.
• Manage vendor relationships to ensure schedules, costs, and deliverables align with the overall project goals.
• Maintain a comprehensive project risk log, resolving issues as they arise and escalating as necessary.
• Adhere to change management processes and control project changes in accordance with established policies.
• Ensure thorough and accurate project documentation is maintained throughout the lifecycle of the project.

Required Skills & Qualifications:

• Proven leadership and organizational skills, with the ability to lead large teams and complex projects.
• Extensive experience in project/program management, especially in the context of asset management and field operations.
• Strong understanding of performance evaluation and change management processes.
• Exceptional communication and problem-solving abilities, with experience interacting across all organizational levels.
• Proficiency in project management software, particularly Planview.
• A strong preference for candidates with hands-on experience in leading Field Operations, GIS implementations, and asset management initiatives.
• Familiarity with relevant EAM technologies such as Clevest, IQGEO, ESRI, SAP, Azure, and M365.
• A strong analytical mindset, with the ability to critically assess and solve complex problems.
• Ability to facilitate meetings and manage difficult discussions with tact and diplomacy.