ADMS Porduct Support Engineer - SCADA, DMS, OMS

Overview

On Site
Contract - Independent

Skills

BASEL

Job Details


Job Description ? The PSA Engineer will be responsible for meeting business objectives by developing practical and
innovative ways to identify and meet goals, coordinating with cross functional teams
and driving closure on customer issues raised on ADMS & AEMS products
?Responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS etc.
? Troubleshoot and resolve defects within the ADMS platform in a timely and effective manner.
? Collaborate with internal teams and vendors to investigate, diagnose, and resolve any issues impacting system performance or functionality.
? Provide ongoing support for defect management and work on root cause analysis to prevent future issues.
? Running the scripts for FAT, SAT Testing and post analysis & investigation and categorisation of defects.
? Manage the setup and configuration of ADMS replication groups to ensure data consistency and system synchronization across multiple environments.
? Implement best practices for replication, ensuring high availability, data integrity, and disaster recovery capabilities.
Monitor replication performance and troubleshoot issues related to data replication across systems.

Must Have Technical/Functional Skills
? Direct experience installing, maintaining or supporting ADMS products including DMS Applications, DNAF, OMS, Storm Assist and DER.
? Design, implement, and optimize ADMS solutions to meet business needs and improve operational efficiency.
? Work closely with stakeholders to ensure ADMS solutions are aligned with organizational goals and requirements.
? Continuously evaluate and enhance ADMS capabilities, ensuring high availability and performance.
? Lead the deployment of new ADMS systems and upgrades to enhance system functionality and performance.
? Oversee the planning, execution, and testing of ADMS deployments and upgrades, ensuring minimal disruption to operations.
? Ensure smooth and timely transition to upgraded versions, following best practices and industry standards.
? Should have experience with development of the ADMS product.
? Familiarity with User Interface, SCADA and Modeling tools.
? Knowledge of both Transmission and Distribution electrical grids.
? Working knowledge of Linux, Windows, Oracle, SQL, Jasper Report and Cassandra.
? Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory,
firewalls & switches as it applies to isolating and resolving reported issues in these areas.
? Ability to work independently with minimum direction
? Knowledge of NERC CIP Standards.
? Effective communication skills. Demonstrated ability to effectively interface with customers and cross-functional teams
? Positive attitude when dealing with customers and co-workers in stressful situations.
? Strong analytical and logical reasoning skills.
? Familiarity with remote monitoring and diagnostics solutions and concepts
? Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach
? ADMS
? C, C++, C#
? Oracle SQL
Experience in Linux, SQL, Python, Docker, Jenkins.


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