Salesforce Administrator GovCloud/FedRamp//Remote

Overview

Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Salesforce Administration (including at least 12 years in GovCloud)

Job Details

Salesforce Administrator GovCloud/FedRamp//Remote

Location: San Jose_CA /Remote

Job Description

We are seeking a highly capable Salesforce Administrator with experience supporting environments in Salesforce Government Cloud (GovCloud). The ideal candidate is a proactive self-starter with strong Service Cloud experience and working knowledge of compliance frameworks (FedRAMP, ConMon, ISO/SOX). This role supports a public sector-aligned Salesforce platform requiring secure, compliant, and scalable configuration management.

Key Responsibilities

Administer and configure Salesforce GovCloud platform, ensuring data integrity, user access controls, and compliance alignment

Perform day-to-day user management, security settings, permission sets, and role hierarchies

Maintain and enhance Service Cloud workflows, queues, case management, and email-to-case configurations

Collaborate with developers, security teams, and business stakeholders to ensure smooth platform operations and compliance reporting

Support compliance and control monitoring (ConMon) activities and documentation

Work within a DevOps environment (CI/CD, Flosum, etc.) to assist with deployments and configuration version control

Create and maintain documentation for system configuration, process flows, and change management

Participate in UAT, sandbox testing, and production validation for new releases and patches

Qualifications

ship is required

5+ years of experience in Salesforce Administration (including at least 1 2 years in GovCloud)

Strong knowledge of Salesforce Service Cloud features and best practices

Experience with compliance-based environments (FedRAMP, ConMon, ISO/SOX preferred)

Familiarity with DevOps practices and tools such as Flosum, Azure DevOps, or CI/CD pipelines

Salesforce Admin Certification required; Advanced Admin or Platform App Builder preferred

Kiran Kumar

Key Business Solutions, Inc.

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