Overview
Skills
Job Details
Salesforce Administrator GovCloud/FedRamp//Remote
Location: San Jose_CA /Remote
Job Description
We are seeking a highly capable Salesforce Administrator with experience supporting environments in Salesforce Government Cloud (GovCloud). The ideal candidate is a proactive self-starter with strong Service Cloud experience and working knowledge of compliance frameworks (FedRAMP, ConMon, ISO/SOX). This role supports a public sector-aligned Salesforce platform requiring secure, compliant, and scalable configuration management.
Key Responsibilities
Administer and configure Salesforce GovCloud platform, ensuring data integrity, user access controls, and compliance alignment
Perform day-to-day user management, security settings, permission sets, and role hierarchies
Maintain and enhance Service Cloud workflows, queues, case management, and email-to-case configurations
Collaborate with developers, security teams, and business stakeholders to ensure smooth platform operations and compliance reporting
Support compliance and control monitoring (ConMon) activities and documentation
Work within a DevOps environment (CI/CD, Flosum, etc.) to assist with deployments and configuration version control
Create and maintain documentation for system configuration, process flows, and change management
Participate in UAT, sandbox testing, and production validation for new releases and patches
Qualifications
ship is required
5+ years of experience in Salesforce Administration (including at least 1 2 years in GovCloud)
Strong knowledge of Salesforce Service Cloud features and best practices
Experience with compliance-based environments (FedRAMP, ConMon, ISO/SOX preferred)
Familiarity with DevOps practices and tools such as Flosum, Azure DevOps, or CI/CD pipelines
Salesforce Admin Certification required; Advanced Admin or Platform App Builder preferred
Kiran Kumar
Key Business Solutions, Inc.
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