Business Systems Analyst

Overview

Remote
$50 - $65
Contract - W2
Contract - 6 Month(s)

Skills

API
Communication
Conflict Resolution
Critical Thinking
Process Improvement
Supervision
Documentation
Leadership
Microsoft Excel
Microsoft Visio
Problem Solving
Analytical Skill
Application Development
Business Architecture
Business Systems
SQL
Use Cases

Job Details

Job ID: S#5332 - EDI Business Systems Analyst

PLEASE NOTE: This is a 6 month contract to hire and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.

Location: Remote; Hybrid in Milwaukee, WI 1 day per week preferred

 - BSA needs to be organized, thorough, and inquisitive.

 - Understanding the insurance industry required.

 - The role involves triaging and troubleshooting, helping the business relay information from front-end tickets to back-end development tickets.

 - Excel experience is required, and SQL experience is a nice-to-have

 - BSA role involves working with end-user requirements and Kanban boards.

 - Excel skills, specifically pivot tables, are not a must-have but the candidate should be able to manipulate spreadsheets.

 - Currently using Azure DevOps, getting data from ServiceNow, but migrating to Jira in the summer.

 - They are running down ServiceNow tickets and interfacing with callers

 - The BSA role involves requirement gathering and assisting with user acceptance testing.

 - Requires interaction with different people to move information forward.

 - Healthcare knowledge is helpful but not critical.

 - Understanding of how APIs work is beneficial

 

  1. What’s the major objective(s) of the role?
  2. Support and enhance our member API service.

 

  1. What are the MUST-HAVE technologies for this position?
  2. Excel experience

 

  1. What are the MUST HAVE Critical Skills for this position?
  2. Communication
  3. Organization
  4. Documentation
  5. Aptitude to learn

 

  1. What are the NICE TO HAVE technologies?
  2. SQL experience

 

 

Primary Job Responsibilities:

  • Work with Project Managers and other key stakeholders (IT Managers, IT Designers and Developers, and Subject Matter Experts (SME’s)) to develop and document requirements and use cases in a manner that is clear, accurate, meaningful, and understood by all.
  • Facilitate IT and business use case walk-thru sessions.
  • Work with IT and business users to evaluate options and recommend solutions in line with IT and/or business architecture.
  • Develop reusable templates and maintain Business Systems Analyst methodology.
  • Prepare documentation using tools such as Visio, Word and Excel. •
  • Identify and implement process improvements.

 

Required:

  • BS or equivalent and 4 years experience in insurance or related field, or equivalent combination.
  • 2 years work experience as a Business Systems Analyst or 4-6 years as a Business Analyst.
  • Excellent interpersonal, listening, oral and written communication skills.
  • Excellent analytical skills, as well as accuracy and attention to details.
  • Must have demonstrated progressive levels of responsibility, experience and leadership.
  • Demonstrable ability to interact effectively with people at all levels from multiple areas of the company.
  • Understanding of IT environment and architecture.
  • A proven understanding of the use case documentation process
  • Demonstrated ability to drive to deadlines, balancing multiple priorities, and ensuring quality standards.
  • Excellent analytical, problem-solving, and innovative thinking skills
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