Principal Software Architect


On Site
Full Time


Software development
A/B testing
Customer service
Systems analysis/design
Architectural design
Customer experience
Software engineering
Public speaking
Vulnerability management
Operating systems
Use cases
Design patterns
Dependency injection
Application development
Performance engineering
Cost-benefit analysis
GNU Compiler Collection
Customer relationship management
Microsoft Windows
Software development methodology
Cloud computing
Software deployment

Job Details

Advantage Tech is looking for a Software Architect for our remote client.
Job Overview
We are an innovative and ambitious solutions team focusing on delivering memorable customer experiences through self-service & automated solutions across multiple channels. We follow the best software development and Agile practices to deliver successfully, again and again, for our internal and external customers.
General Description
You'll drive the development and execution of the technical roadmap of several products supporting our Global Customer Care (GCC) organization, specifically focusing on CRM solutions. Together, you and your partners in Global Customer Care serve as the customer lifeline to the organization.
Responsible for the analysis, design, development and delivery of software solutions
Defines requirements for new applications and customizations, adhering to standards, processes and best practices

Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution
Work with business/product owners to architect and deliver on new services to introduce new products and bundles
Drive the architectural design, including dependent services, service interactions, and policies
Take ownership to improve the customer experience of an entire set of services/applications sold as products or bundled services
Contribute and lead Guild initiatives by engaging and mentoring Engineers at all levels to improve the craftmanship of Software Engineering
Simplify and improve the cost/benefit of a function/service/architecture strategy
Apply judgment and experience to balance trade-offs between competing interests
Venture beyond comfort zone to take on assignments across different areas of Software Engineering
Take on organization-wide and public speaking engagements and publishes white papers and blogs on relevant and emerging technical topics
Consult across teams and across organization lines to identify synergies and reuse opportunities
Participate and contribute to Principal review architecture meetings and drive resolutions to enterprise-wide challenges and regulatory needs
Write recommendations for job promotions based on an unbiased view of one's accomplishments
Conduct technical interviews for hiring engineering staff and raising the performance bar
Identify and raise awareness to Silo-ed behaviors within the organization and teams

Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
Understands internals of operating systems (Windows, Linux, Mainframe) to write interoperable and performant code.
Has skills to develop and evangelize on reference architecture and run principles to help teams adopt Engineering Principles from the start (poison pill, active/active/active, auto-scaling, self-healing, others)
Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four) to implement efficient code
Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization
Has skills to promote and coach teams on take on full stack development and facilitate end-to-end service ownership
Has skills to engage engineers across Technology organization to promote standard software patterns and reuse of common libraries and services
Has experience in leading and coaching teams to perform software planning and estimation for large scale complex programs
Has skills to drive trade-off discussions to set right development capacity based on value drivers (e.g., regulatory, security, new business, market parity, technical debt)
Has experience in design and execution of automation across multiple business areas and provides guidance on best methods and tools.
Has an expert understanding of DevOps best practices to guide developers and abstract application development from underlying hosting platforms and infrastructure
Performance engineering experience to ensure applications are built to scale, run, and perform for varying demands
Has skills to evaluate practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality
Has skills to perform architecture and cost analysis for internal, hybrid, and public cloud environments
Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders
Has skills to define and drive advanced chaos and other operational testing practices to test points of failures, monitors, and system behaviors under adverse conditions (e.g., resource spikes, network congestion, component or infrastructure failure)
Has skills to implement advanced test set ups in production environment (e.g., A/B testing, canary releases, blue-green deployment, feature flags)