Overview
On Site
USD 35.00 - 45.00 per hour
Contract - Independent
Skills
Web Content
Legal
Social Media
Scripting
Reporting
Management
Content Management
Collaboration
SEO
Meta-data Management
HTML
Cascading Style Sheets
Brand
Auditing
Privacy
Marketing
Job Details
Location: Riverwoods, IL
Salary: $35.00 USD Hourly - $45.00 USD Hourly
Description:
This is a contract and hybrid to Riverwoods, Il.
Website & Brand Claim Audits
Social Media Escalation Support
Content Management & Web Operations
Process & Repository Maintenance
What You Bring
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $35.00 USD Hourly - $45.00 USD Hourly
Description:
This is a contract and hybrid to Riverwoods, Il.
Website & Brand Claim Audits
- Audit franchise partner websites to ensure brand claims are accurate and compliant
- Track updates across 32 global franchise sites; follow up with partner contacts to validate changes
- Collaborate with legal and brand teams to approve new claims and ensure timely implementation
Social Media Escalation Support
- Monitor and respond to cardmember complaints via social media platforms
- Coordinate with franchise partners to resolve issues using pre-approved scripts
- Track and report escalation trends to management
Content Management & Web Operations
- Create and publish pre-approved articles on internal and external CMS platforms (InfoNet and Resources Hub)
- Support website refreshes, including redirect creation, content validation, and deployment coordination
- Maintain and update SEO metadata, troubleshoot basic HTML/CSS issues, and ensure content accuracy
Process & Repository Maintenance
- Serve as point of contact for procedure updates and asset repository maintenance
- Ensure timely updates to brand guidelines, playbooks, and newsletters on InfoNet
What You Bring
- Experience auditing websites and coordinating with external partners
- Comfort with troubleshooting technical issues and navigating digital platforms
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
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