HealthShare Operations Engineer

Role : HealthShare Operations Engineer

Location : Remote

What You Will Do:

• Incident and problem management, coordinating resolution of service disruptions
• Provide training and guidance related to emerging technologies within Intersystem technologies
• Coordinate and facilitate code deployments and configuration adjustments to the HIE HealthShare environment

• Work with the development team to ensure application requirements are understood and translated to support and operations teams.

• Review aspects of the HIE environment by analyzing requirements and ensuring that systems offer security and availability and will be effectively integrated with current applications
• Assess capacity and performance metrics, implement improvements
• Communicate and present eloquently with the appropriate audience perspective in mind
• Properly tune and design OS releases and patching to meet application requirements
• Reviews new and existing projects, system designs and plans while conducting research on emerging technologies to support changes in infrastructures.
• Consult with the technical leads of various project initiatives to identify integration requirements and priorities, oversee and ensure quality and operational standards
• Create professional documentation and technical diagrams.

Skills and Experience You Will Need:

Required:

• 4+ years of experience with Intersystem HealthShare application that integrates with numerous outside healthcare partners.
• Support and maintain the Intersystem HealthShare Information Exchange.
• Ensure that the developed services are interacting and communicating between interacting software applications as designed.
• Combine deep technical knowledge with leadership and coordination skills to ensure the operational success of large, complex projects.
• Work closely with our HealthShare development teams, QA teams, business relationship management, and the IT infrastructure groups to ensure a stable, reliable, performant HIE platform.