Overview
Skills
Job Details
Title: Epic PB Resolute Professional Billing Consultant
Location: San Mateo, California
Job Description:
You will lead or participate in all phases of the Epic Professional Billing implementation lifecycle, including requirements gathering, design, build, testing, training, and go-live support.
Key Responsibilities:
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Configure and customize the Epic PB application to meet business needs while ensuring compliance with industry standards.
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Collect, analyze, and document workflows and operational data.
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Collaborate with cross-functional teams and provide guidance to end users.
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Support system interfaces and ensure integrity of security configurations.
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Participate in testing processes, software upgrades, user training, and system go-lives.
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Troubleshoot EHR-related issues and work closely with users and vendors.
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Maintain test environments, analyze new Epic releases, and ensure quality assurance protocols are followed.
Requirements:
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Current Epic PB Resolute Billing Certification (with up-to-date CEE)
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Claims Certification a plus but not mandatory
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Experience in FQHC settings a plus
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Minimum 2 years of IT support experience in a healthcare environment
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At least 6 months of Epic user support experience
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Experience with Epic Charge Router a plus
Preferred Qualifications:
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Bachelor's degree in Information Systems or a related field
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3+ years' experience in Epic PB implementation or optimization
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Strong knowledge of revenue cycle management, charge capture, and claims processing
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Proficiency in Epic tools such as Sherlock, Orion, Nova
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Excellent communication and problem-solving skills
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Ability to multitask in a fast-paced environment
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