Crisis & Incident Policy Consultant (Autonomous Vehicles or Mobility & Transportation domain)

Job Description:

• We are seeking a Crisis & Incident Policy Consultant to join Client s Enterprise Resilience program. This role will focus on strengthening our incident management policies, playbooks, and standards to help the company prepare for, respond to, and recover from critical events.
• You will be responsible for process documentation and continuous improvement working across multiple teams to build clear, scalable, and user-friendly resilience frameworks. Unlike a consulting role, this position is hands-on and embedded within our operations to ensure sustainable impact.

Responsibilities:

• Develop, document, and improve policies, playbooks, and standard operating procedures for enterprise-wide incident response.
• Partner cross-functionally with Operations, Legal, Communications, Safety, Security, Facilities, and Engineering teams to gather inputs and align on resilience practices.
• Analyze existing documentation and processes to identify gaps, inconsistencies, and risks, and recommend improvements.
• Translate complex incident scenarios (e.g., vehicle collisions, natural disasters, operational outages) into structured, actionable response frameworks.
• Ensure seamless integration of resilience processes across teams, maintaining trust and credibility with stakeholders.
• Collaborate with internal technical writers for templates and documentation standards while driving process thinking independently.
• Support continuous improvement initiatives to evolve resilience and incident management practices.

Experience (Mandatory):

• 3+ years experience in process documentation, policy development, or business resilience/business continuity/incident management.
• Experience in the autonomous vehicle industry is preferred, along with a strong operations background (e.g., ride-hailing, airlines, logistics, or other operations-heavy industries).
• Exceptional written communication skills capable of producing clear, structured, and actionable documentation.
• Strong cross-functional collaboration skills with the ability to influence without authority.
• Critical thinker with the ability to analyze, validate, and improve processes, not just document them.
• Flexibility to pivot in a fast-changing, high-pressure environment.

Experience (Desired):

• Knowledge of resilience frameworks such as ISO 22301, NIST, or incident command structures.
• Experience working on enterprise-level incident management or crisis response.
• Exposure to policy/process development in operational safety or regulatory environments.

Education:

• Bachelor s Degree or equivalent experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.