Technology Solutions Manager

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Job Overview
The Technology Solutions Manager plays a critical role on mid-to-large sized initiatives, leading scoping discussions, MVP determination, technical visioning and setting the overall technical delivery strategy. Technical Product and Solution Manager is responsible for leading a team in the development, management and release of integrated product and services roadmaps. This role focuses on optimizing our release processes, partnering with key engineering and technical partners to ensure stable deployments, risk identification and risk mitigation to support the go to market plan, performance, driving revenue growth, and achieving profitability objectives. The TSM partners with the business to drive prioritization and solution delivery approach, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.

Job Responsibilities:

Strategy

• Partners with the business drive strategy, prioritization, approach, and goals of initiative.
• Prepares high level solution design presentations for leadership review. Functions as a key project decision maker.
• Serves as a SME of existing functionality for a channel. Manages inception activities, including breakdown of product requirements and MVP scope definition.
• Partners with Senior leadership to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/work streams.

Project Management

• Release Management: Overseeing the entire release lifecycle, including validation, requirements specification, feature and release prioritization, and risk identification.

• Technical Rigor and Discipline: Ensuring rigorous application of technical knowledge to manage products and services through their release lifecycle, maintaining high standards of quality and performance.

• Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of a large initiative.
• Leads the delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management.
• Supports Project Management on escalation resolution for technical solution issues.
• Owns scope decomposition and negotiation of MVP for large and complex cross domain initiatives. Performs day-to-day management of business stakeholder relationships on large and complex cross domain initiatives.
• Provides leadership in evolving design and orchestrates solutions across domain teams.

Relationship and People Management

• Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of T-Mobile's Web and Engineering releases.
• Leads the release delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management
• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
• Leads across many IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative.
• Communicates technical and functional requirements using an effective, efficient, and creative approach with a high degree of collaboration and influence.
• Identifies improvements, makes critical decisions, and works with subject matter experts and leaders throughout the organization to implement solutions.
• Multi-tasks while managing multiple projects from end to end, in a demanding and rapidly changing environment. Effectively presents to senior level leadership.
• Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management.
• Works independently as well as collaboratively. Mentors and leads more junior level TSM resources.

Qualifications:

Education:

• Bachelor's degree in computer science or other technical discipline or equivalent experience

Experience:

• 4-7 years of related work experience.
• Ability to prioritize in complex, fast-paced and dynamic environment.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Experience in delivering large and complex business/technology initiatives.
• Expert knowledge and demonstrated application of all facets of systems development lifecycle and technology operations.
• Proven success in directing matrixed resources and delivering software across multiple teams. Collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drives alignment across a diverse.
• Ability to leverage business knowledge, sound judgement, and resourcefulness to determine appropriate course of action in challenging, ambiguous situations.
• Proven ability to effectively and efficiently communicate with Leadership, technical and nontechnical audiences while employing a high degree of collaboration and influence.
• Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
• Strong written and verbal communication skills. Ability to engage with and present ideas to senior leadership. Provides key input to facilitate.

Knowledge, Skills and Abilities:

• Analytics (Required)
• Communication Communicates technical and functional solutions effectively and efficiently. (Required)

We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!

At least 18 years of age

Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $95,300 - $171,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ;paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ;br>
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

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