Overview
Skills
Job Details
SAP Customer Service (CS) Consultant
A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience.
Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities, including Service Contracts, Warranties, Notifications, Repair Orders, and Service Orders. SAP User Exits: Experience with SAP SD user exits for enhancing standard functionalities and writing functional/technical specifications for custom programs and interfaces. SAP Intercompany Postings: Knowledge of intercompany postings and processes within SAP, including handling pro forma invoices.
EDI/IDOC: Working knowledge of Electronic Data Interchange (EDI) and Intermediate Document (IDOC) for data exchange between SAP and external systems. SAP S/4 HANA: Experience with SAP's latest ERP suite, S/4 HANA, including migration, implementation, and optimization. Global ERP Implementation: Experience in implementing SAP solutions across global organizations, understanding multi-country requirements and localizations. Integration: Proficiency in integrating SAP with third-party systems and interfaces, ensuring seamless data flow and communication. Functional Documentation: Ability to write comprehensive functional specifications and other relevant documentation for SAP projects and enhancements. Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with stakeholders, conduct workshops, and document requirements. Cross-Module Functionality: Understanding of cross-module functionalities and processes within SAP, including integration with other SAP modules like Finance (FI), Materials Management (MM), etc.