Overview
On Site
$32
Contract - Independent
Contract - W2
Job Details
Title: Service Desk Associate
This company works within Healthcare and specifically Specialty Dental services. The tickets you will be responding too are based around a system that affects patients in the facilities.
Employment Type: Contract (1-2 months) with potential to be more. (40hrs a week during normal business hours)
Compensation: 28-31/hr
Location: Remote
In this role you will be:
This company works within Healthcare and specifically Specialty Dental services. The tickets you will be responding too are based around a system that affects patients in the facilities.
Employment Type: Contract (1-2 months) with potential to be more. (40hrs a week during normal business hours)
Compensation: 28-31/hr
Location: Remote
In this role you will be:
- Working heavily in Halo ticketing system.
- Handling around 40 tickets per day.
- Mix of ticket management/review/assignment.
- You will work on the Service Desk team, which does level 1 and 2 ticket support.
- About 1500 end users to support, as they support 270 practice locations.
- Halo ticketing
- Microsoft 365
- NinjaOne (or any RMM remote management tool) – more about navigating the system than deep technical work.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.