Senior Network Engineer

Our New Teammate

Our new teammate will be supporting a Maryland government program in the role of Senior Network Engineer. This program supports a state government-owned MPLS-based service provider network supporting ISP, L3VPN, and EV-based services. The network is a mixture of Optical (Coherent DWDM), MPLS, leased circuits, Metro Ethernet, and SD-WAN technologies. The network supports State/Local government as well as educational subscribers operating over a mixture of fiber optic and leased telecommunications services

You will be responsible for designing, maintaining, implementing, and troubleshooting our clients' networks. You will work in a collaborative environment to provide cutting-edge solutions and customer service.

You can expect to spend your time accomplishing the following:

• 85% of time on Objective 1: Completing customer projects and solutions
• 10% of time on Objective 2: Prioritization, planning, and scheduling
• 5% of time on Objective 3: Professional growth and development

Job Responsibilities - What to Expect

• Design and implement network projects, including:
  • Installation of new equipment as part of a new deployment, network augmentation, network expansion, and/or equipment refresh.
  • Perform site surveys for future wired and wireless LAN network deployments.
  • Troubleshoot and resolve network-related trouble tickets.
  • Evaluate new technologies and/or features and their associated value to the program.
  • Support operational problem reports through network augmentation
• Serve as a technical escalation point.
• Develop/peer review work order scope documentation detailing potential projects and their associated costs
• Create and maintain technical and process documentation.
• Coordinate with internal and external partners as part of overall project delivery efforts.
• Provide written status updates to project management for assigned project-related tasks.
• Troubleshoot infrastructure-related hardware or network connectivity issues.
• Perform testing and validation of new hardware and code.
• Lead the design, test, and implementation of network proposals.
• Provide consultation support to internal and external partners for network infrastructure design and enhancements.

Your Knowledge & Expertise

• Bachelor s degree in Computer Science or an engineering-related field (Preferred)
• 10 years of experience in a computer-related field.
• JNCIP or CCNP (Required)
• JNCIE or CCIE (Service Provider Preferred)
• ITIL 4 Foundation (Preferred)
• Experience in production network environments.
• Experience in the configuration and deployment of Cisco, Juniper, and Aruba switches, routers, and wireless access points.
• Experience with the design, troubleshooting, and configuration of network protocols such as BGP, OSPF, TCP/IP, MPLS, and Spanning Tree.
• Experience with leading the design and delivery of network projects.
• Experience with network monitoring and diagnostic tools.
• Experience with the creation and maintenance of documentation such as operating procedures and network diagrams.
• Strong customer service skills.
• Strong technical troubleshooting skills.
• Strong written and verbal communication skills.
• Strong time, priority, and task management skills.
• Familiarity with enterprise and user networks is a plus.
• Ability to manage multiple assigned tasks concurrently with minimal supervision.
• Ability to work independently and as part of a team.
• Python and Ansible experience is a plus.
• Previous experience with Metro Ethernet networks and infrastructure is a plus.

**Work Environment: This position is a Hybrid role with onsite requirements. Candidates must be in Maryland to fulfill these requirements.**

Benefits Included:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• FSA Plan
• Paid Time Off
• 401K Retirement Savings Plan
• Training & Tuition Assistance
• Disability & Life Insurance