Overview
On Site
$33 - $36
Contract - W2
Contract - 03 Month(s)
No Travel Required
Skills
Windows 10
Help Desk
Microsoft
Microsoft Office
Microsoft Office suite
Office suite
Windows
communication skills
computer
hardware
hardware configuration
software
software troubleshooting
staff
troubleshooting
web applications
Job Details
Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension.
Job Description:
Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution.
Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, which includes a 30 minute lunch break
Note2: This is a temporary role to help IT to migrate end of life hardware to new hardware. There will probably not be an extension.
Job duties and responsibilities include:
Job Description:
Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution.
Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, which includes a 30 minute lunch break
Note2: This is a temporary role to help IT to migrate end of life hardware to new hardware. There will probably not be an extension.
Job duties and responsibilities include:
- Hardware inventory management
- Equipment imaging
- Software installation
- Rollout equipment
- User migration
- Hardware/software troubleshooting and maintenance
- Other duties as assigned by supervisor
- Knowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.
RELEVANT WORK EXPERIENCE: 3-4 yrs.
| Skill | Required / Desired | Amount | of Experience |
| Dell/Client PC hardware configuration and troubleshooting skills | Required | 4 | Years |
| MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) | Required | 4 | Years |
| Windows 10 OS configuration and troubleshooting skills | Required | 4 | Years |
| Knowledge of SCCM for computer imaging (for device configuration) | Required | 4 | Years |
| Knowledge of SCSM for trouble ticket resolution and workflows | Required | 4 | Years |
| Client multifunctional device familiarity | Desired | 4 | Years |
Contact:
Jaya Balaji: | | URL: ;/div>
Jaya Balaji: | | URL: ;/div>