Workplace Receptionist

Position: Workplace Receptionist Reception

Location: Toronto, Canada

Responsibilities

Serve as the first point of contact for employees, visitors, and vendors
Create a welcoming environment for all employees, visitors, and vendors
Greet, direct, sign-in office visitors
Develop strong relationships with office employees and leadership
Proactively communicate with employees about office updates
Manage building visitor log for internal and external visitors
Manage incoming/outgoing mail and packages
Security + Health and Safety
Work closely with the Toronto Workplace Site Manager, Health and Safety team to maintain site security and safety integrity. This includes reporting security and safety issues, assisting with safety and security inspections, and assisting with evacuation and safety training
Manage the inventory, issuing, and tracking of temporary access badges
Create access badges for new employees
Maintain an accurate access badge log
Perform periodic badge audits for the office
Work with building property management to maintain an accurate list of employees who have building access
CPR, AED, and First Aid certification training will be provided and required
Play a vital role in office safety, including emergency office drills
Administration
Work closely with and report to the Toronto Workplace Site Manager
Assist with inventory and ordering of office supplies
Direct employees to necessary internal resources and tools
Assist Site Manager with event set-ups and conference room bookings
Prepare conference rooms for in-person and web-based meetings
Support on-site vendors with access and assistance while on-site
Maintain appearance/organization of the lobby and office

Skills
Mac OS working knowledge
Experience in hospitality, customer service, or employee experience (preferred)
Event planning and hosting experience
Strong attention to detail
Ability to multi-task and pivot quickly in a fast-paced environment
Strong organizational and time management skills
High level of professionalism with a strong customer focus
Excellent verbal and written communication skills
G Suite proficiency
Strong social skills and a positive attitude
Outstanding organizational and problem-solving skills