Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Skills
Adaptability
Blockchain
Change Management
Collaboration
Communication
Database
Amazon RDS
Amazon Web Services
Application Support
Artificial Intelligence
DevOps
Evaluation
Finance
Financial Services
Incident Management
Jersey
Machine Learning (ML)
Onboarding
Oracle
Payment Systems
Payments
PostgreSQL
Technical Support
Terraform
Regulatory Compliance
Release Management
Remote Desktop Services
Scripting
Unix
Job Details
Job Title: Application Support engineer [DevOps, SRE, AWS]
Location: Jersey City, NJ
Experience Level - 8+ Years
Key responsibilities:
- Provide operational support in a 24/7 team environment, primarily covering the Easter Standard Time [EST] shift. Candidates must demonstrate flexibility to work other time zones and shifts when needed, including weekends or non-standard hours, to ensure continuous team coverage. While we value empathy for work-life balance, adaptability and responsiveness during peak demand and critical incidents are essential.
- Incident management, change management and release management for production and lower environments.
- Collaborate closely with cross-functional teams and clients across US and international time zones.
- Perform hands-on troubleshooting, monitoring and technology support for payments platform.
- Write scripts, queries and automation Unix, database (RDS, Postgres, Oracle), Terraform, AWS.
- Support centralized, co-located team operations in Jersey City.
- Assist in onboarding new technologies and integrating anomaly detection platforms.
- Participate in regular, in-person interviews, team reviews, and probation evaluation exercise.
Must have criteria:
- Experience: Minimum 7-8 years in the technology domain, ideally in financial services or payment systems.
- DevOps & SRE: Strong hands-on ability, deep understanding of release, incident and Change management.
Technical skills:
o Advanced AWS experience (Certification is a plus), hands-on with RDS, Postgre, Oracle.
o Proficient in Terraform and HashiCorp toolsets.
o Strong Unix/Database scripting ability.
- Operational Flexibility: Willing and able to support round-the-clock operations, including weekends and overnight shifts as needed.
- Communication & Attitude: Outstanding verbal and written communication, resilient and pro-active under pressure, positive team player.
Nice to have skills:
- Experience with Anomaly detection, AI integrations, or Machine learning.
- Knowledge of blockchain platforms or related technologies.
- Exposure to financial compliance norms and multi region client engagements.
- Prior work in payments or relevant fintech environments.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.