Mainframe Operator Level 1 Incident Manager Onsite West Pontiac Michigan

Overview

On Site
$Negotiable
Full Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6
100% Travel

Skills

Mainframe Operator Level 1 Incident Manager

Job Details

Location: Onsite 100%. 1200 North Telegraph Road Building 41-West Pontiac Michigan 48341

Hours: See Job Description below

Maximum number of submissions: 1

Duration: at least one year

Mainframe Operator.

  • Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
  • Quickly create, escalate, triage and track customer technology related incidents.
  • Excellent communication skills necessary to collaborate with IT staff, customers and vendors.
  • Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
  • Monitors mainframe control consoles, periodically checking system performance.
  • May assist with the review/validation of mainframe job control language.
  • Perform deliveries as assigned and must be able to lift 50 pounds.
  • The position mandates a presence onsite; there is not a work from home option.
  • Applicants could be requested to work holidays, days, afternoons and/or midnight shifts.

Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams.

Other tools utilized: What's Up Gold, Pingdom, PRTG, IBM Mainframe

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