Overview
On Site
USD 19.00 - 21.00 per hour
Contract - W2
Contract - Independent
Skills
Remote Support
SAP BASIS
Technical Support
Laptop
Effective Communication
Collaboration
Onboarding
Training
Emerging Technologies
Computer Science
Computer Hardware
Microsoft Windows
OS X
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Technician to join our team on a contract basis in Havertown, Pennsylvania. In this role, you will provide first-level technical assistance to staff, ensuring smooth operation of devices such as Apple laptops and Chromebooks. This position requires hands-on support, in-person visits, to promptly resolve hardware and software issues.
Responsibilities:
Deliver first-level technical support for staff, addressing device-related issues efficiently.
Troubleshoot and resolve problems with Apple laptops and Chromebooks used by staff
Provide desk-side support for walk-in concerns and respond to tech calls for assistance.
Maintain effective communication with users to understand and address their technical challenges.
Document and track reported issues to identify recurring problems and suggest improvements.
Collaborate with team members to share knowledge and enhance support processes.
Conduct basic maintenance and configuration of devices to ensure optimal performance.
Assist with onboarding new users by setting up devices and providing initial training.
Stay updated on emerging technologies relevant to the educational environment.
Requirements
Assoicates degree or tech degree of related computer science major
1+ years of experience, internship or related skills
Proficiency in troubleshooting PC desktops, workstations, and related hardware.
Experience working with Chromebooks in an educational setting.
Solid understanding of Windows & Mac OS and its functionalities.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Technician to join our team on a contract basis in Havertown, Pennsylvania. In this role, you will provide first-level technical assistance to staff, ensuring smooth operation of devices such as Apple laptops and Chromebooks. This position requires hands-on support, in-person visits, to promptly resolve hardware and software issues.
Responsibilities:
Deliver first-level technical support for staff, addressing device-related issues efficiently.
Troubleshoot and resolve problems with Apple laptops and Chromebooks used by staff
Provide desk-side support for walk-in concerns and respond to tech calls for assistance.
Maintain effective communication with users to understand and address their technical challenges.
Document and track reported issues to identify recurring problems and suggest improvements.
Collaborate with team members to share knowledge and enhance support processes.
Conduct basic maintenance and configuration of devices to ensure optimal performance.
Assist with onboarding new users by setting up devices and providing initial training.
Stay updated on emerging technologies relevant to the educational environment.
Requirements
Assoicates degree or tech degree of related computer science major
1+ years of experience, internship or related skills
Proficiency in troubleshooting PC desktops, workstations, and related hardware.
Experience working with Chromebooks in an educational setting.
Solid understanding of Windows & Mac OS and its functionalities.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.