Project Manager (Air Traffic Controller)

Job Description:
Our client is seeking a highly skilled Project Manager with a specialization in Air Traffic Control for a crucial role monitoring and reporting on high-risk changes within a large-scale network infrastructure environment. This position requires a detail-oriented and self-motivated individual with exceptional communication skills. The candidate will work primarily during off-hour shifts from Monday to Thursday nights, ensuring smooth implementation of critical updates and upgrades across multiple sites. This role provides an opportunity to work with a leading enterprise technology integrator, coordinating with internal teams and third-party vendors to deliver optimal results.

Responsibilities:

• Monitor and report on high-risk changes being executed by engineering teams during designated off-hours.
• Manage escalations and coordinate resolution efforts with both internal stakeholders and external partners to ensure adherence to client SLAs.
• Develop and maintain dashboards for proactive monitoring of trends and customer escalations, using data to recommend technical or process enhancements.
• Create and disseminate detailed reports on a daily or weekly basis, summarizing activities and outcomes of change initiatives.
• Participate in the coordination of upgrade and release activities, ensuring readiness for deployment of solutions into production environments.
• Utilize expertise in change management methodologies to influence action and drive effective change across organizational processes.

Qualifications:

• Demonstrated experience in infrastructure management and network operations, preferably within a large-scale enterprise environment.
• Previous experience with enterprise systems integration, working with companies such as Cisco Systems, ATOS, IBM, or similar.
• Strong analytical and decision-making skills with a proven track record of handling high-stakes escalations.
• Advanced proficiency in MS Office applications, including Outlook, PowerPoint, and Excel.
• Exceptional oral and written communication skills, with the ability to translate technical terminology into accessible language for diverse audiences.
• Ability to work independently and as part of a team, with effective interpersonal skills to collaborate across various departments.
• Availability to work during off-hours from Monday to Thursday nights as required by project schedules.
• Experience in coordinating with third-party vendors and internal teams to ensure seamless implementation of technical solutions.
• Knowledge of project life cycle phases and familiarity with project management tools and methodologies.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic
information, veteran's status or any other category protected by law. In addition to federal law
requirements, GDH Consulting, Inc. complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the company has facilities and/or
employees. This policy applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation, benefits and training. Applicants with disabilities that require an accommodation
or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.