IT Process Analyst Ld

• The contractor will be responsible for developing, coordinating, facilitating and implementing moderately complex processes and/or process improvements.
• They will analyze business areas, services, and/or platforms to make improvements to moderately complex processes within best practices. Along with this, the contractor will identify automation opportunities by reporting or leaning out a process.
• Looking for someone highly motivated; a detail-oriented 'process engineer'.
• This contractor will be working with a team of SME's, technical resources, and a Project Manager to:
• facilitate existing process mapping with cross functional SMEs, identify waste
• identify opportunities for process optimization and automation
• facilitate to-be process mapping
• align optimized processes to software capabilities with technical resources
• establish success criteria and corresponding metrics

• Facilitate process optimization meetings.
• Recommend changes for continuous process improvements
• Conduct research of potential process improvements and analyze data to develop and make recommendations for process solutions
• Coordinate the implementation of process improvements
• Develop maintenance protocol
• Prepare post-implementation review process and reporting on success criteria
• Provide regular updates on progress for assigned work to a Project Manager.

• Experience as a process engineer in a corporate environment.
• Good knowledge of process optimization techniques, lean principles and Six Sigma methodologies.
• Excellent problem-solving and analytical skills with the ability to identify and resolve complex process issues.
• Working knowledge of process safety, risk assessment and compliance with regulatory standards.
• Excellent group facilitation and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Experience with process automation.
• Bachelor's Degree or higher in a Business or Technical discipline (e.g., Computer Science, Software Engineering, Math) and a minimum of six years of work experience in technical infrastructure, IT Process design/process improvement or IT Project Management positions
• In lieu of a Bachelor's degree, a minimum of eight years of related work experience in technical infrastructure, IT process design/process improvement or IT project management position.

• Experience as a process engineer in a corporate environment.
• Good knowledge of process optimization techniques, lean principles and Six Sigma methodologies.
• Excellent problem-solving and analytical skills with the ability to identify and resolve complex process issues.
• Working knowledge of process safety, risk assessment and compliance with regulatory standards.
• Excellent group facilitation and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Experience with process automation
• Experience with Planview Software
• Experience with Value Stream Mapping.
• Professional certification in process engineering or related areas.
• Knowledge of automation systems.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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