Principal Engineer I - Senior Customer Identity Access Manag

Description

We are looking for an experienced Principal Engineer I - Senior Customer Identity Access Management Developer to join our team in Phoenix, Arizona. In this long-term contract role, onsite in Phoenix.

Would like the person to encompass:

Lead large-scale migrations and conversions involving 30-40 applications, ensuring secure and efficient transition.

Build strategic roadmaps for identity and access solutions, aligning with organizational goals and compliance standards.

Serve as a technical authority for customer access systems, driving best practices and innovation.

Establish and maintain a Center of Excellence for identity and access management.

Requirements

• 8+ years of related experience.
• Bachelor's degree in a related field required; Master's or MBA in a related field preferred.
• Previous leadership experience preferred.
• Over five years of experience implementing identity and security standards within CIAM platforms (Strivacity or similar platforms such as ForgeRock, Okta, Ping).
• Experienced in configuring and optimizing user experience flows, such as registration, login, multi-factor authentication, and recovery.
• Demonstrated understanding of Customer Identity and Access Management (CIAM) concepts and modern identity architectures.
• Knowledgeable about CIAM industry standards, including NIST, OWASP, and ISO.
• Possesses expertise in authentication standards like OAuth2, OIDC, and SAML.
• Exposure to financial services or regulated industries. Familiar with security frameworks and compliance requirements, including GDPR, CCPA, and HIPAA.
• Has experience designing CIAM workflows, including identity proofing, verification, registration, consent management, user lifecycle, and authorization.
• Able to architect integrations between CIAM platforms and enterprise applications.
• Supports CIAM strategy and collaborates across security, application, and business teams.
• Experience designing, implementing, and maintaining CI/CD pipelines for build, test, and deployment automation, using Git, Azure DevOps.
• Detail-oriented and organized with the ability to manage multiple tasks and meet deadlines.
• Ability to learn new technologies and deliver results in fast-paced production environments.
• Ability to communicate complex identity concepts to non-technical stakeholders, including risk, compliance, and customer experience teams.
• Self-motivated with effective verbal and written communication abilities.
• Advanced to expert knowledge of general Financial Services or Banking is preferred.
• Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced to expert experience in leading cross-functional teams and managing multiple projects simultaneously, with an established expertise in one or more key domains of the bank (Deposits, Loans, Operations, or Reporting), with the ability to walk through top-level process design. Capable of working with regulatory partners like the CFPB, OCC, and FRB through audits and collaboration efforts as situations arise.
• Advanced to expert familiarity with the capability model across IT and the applications and infrastructures available for engagement in solutioning across the bank to develop results that leverage existing capabilities in addition to implementing new solutions when required. Experience in the design, enhancement, and compliance with all governance frameworks across the IT organization to ensure proper compliance to published procedures and standards.
• Advanced speaking and writing communication skills.

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