Overview
On Site
USD 60.00 - 80.00 per hour
Full Time
Skills
Incident Management
Management
Communication
IT Service Management
Service Delivery
ITIL
Change Management
Service Operations
Productivity
IT Infrastructure
Technical Support
Computer Hardware
Printers
Training
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Seeking 2 Incident Response Consultants
Hybrid Work-Downtown, Indianapolis, IN
TOP SKILLS:
1. IT Service Management (ITSM)
Level Required: Advanced (6-9 years experience)
This is the primary skill listed in the job description.
Involves managing incident resolution and communication across stakeholder groups.
Central to ITSM practices and service delivery.
2. ITIL v4 Framework Knowledge
The role specifically mentions a background in ITIL v4.
Understanding ITIL processes like Incident, Problem, and Change Management is essential.
Supports structured and efficient IT service operations.
3. Technical Troubleshooting (Hardware & Software)
Diagnosing and resolving issues related to computer systems, software applications, and hardware components.
Includes support for printers, scanners, and other peripherals.
Ensures quick resolution of technical problems to maintain productivity.
4. Infrastructure & Systems Maintenance
Installing and configuring hardware and software systems.
Monitoring systems and networks to ensure optimal performance.
Maintaining uptime and reliability of IT infrastructure.
Description
As a Technology Support Contractor you will be responsible for providing technical support and ensuring the smooth operation of IT systems and infrastructure. Providing technical assistance and support for incoming queries and issues related to computer systems software and hardware. Diagnosing and resolving technical hardware and software issues. Installing configuring and maintaining computer hardware software systems networks printers and scanners. Monitoring and maintaining computer systems and networks to ensure optimal performance .Documenting technical issues and solutions for future reference and training purposes.
Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Indianapolis,IN.
Application Deadline
This position is anticipated to close on Sep 20, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Hybrid Work-Downtown, Indianapolis, IN
TOP SKILLS:
1. IT Service Management (ITSM)
Level Required: Advanced (6-9 years experience)
This is the primary skill listed in the job description.
Involves managing incident resolution and communication across stakeholder groups.
Central to ITSM practices and service delivery.
2. ITIL v4 Framework Knowledge
The role specifically mentions a background in ITIL v4.
Understanding ITIL processes like Incident, Problem, and Change Management is essential.
Supports structured and efficient IT service operations.
3. Technical Troubleshooting (Hardware & Software)
Diagnosing and resolving issues related to computer systems, software applications, and hardware components.
Includes support for printers, scanners, and other peripherals.
Ensures quick resolution of technical problems to maintain productivity.
4. Infrastructure & Systems Maintenance
Installing and configuring hardware and software systems.
Monitoring systems and networks to ensure optimal performance.
Maintaining uptime and reliability of IT infrastructure.
Description
As a Technology Support Contractor you will be responsible for providing technical support and ensuring the smooth operation of IT systems and infrastructure. Providing technical assistance and support for incoming queries and issues related to computer systems software and hardware. Diagnosing and resolving technical hardware and software issues. Installing configuring and maintaining computer hardware software systems networks printers and scanners. Monitoring and maintaining computer systems and networks to ensure optimal performance .Documenting technical issues and solutions for future reference and training purposes.
Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Indianapolis,IN.
Application Deadline
This position is anticipated to close on Sep 20, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.